Hybrid working
Salary: £30,000
As a Planning Coordinator, you will be responsible for maintaining and developing the UK field support product infrastructure, to ensure a smooth day to day operation for all customers and growing the network in line with business requirements reporting to the Planning Manager.
+ Main duties
-Manage Host relationships with circa 400 partners, ranging from a leading Supermarket (which is circa £1M account) down to independent single site hosts, managing any day to day issues, ad hoc expansion and new site requests. Attend review meetings with major hosting partners to ensure healthy on going relationship.
-Work closely with New Business and Business Implementation teams to ensure new business and customer project work is completed in line with customer deadlines.
-Complete administrative tasks such as matching engineers to a suitable product and location, identifying expansion opportunities if current network capacity cannot fulfil the customer requirement.
-Ensure the estate meets Health & Safety guidelines by monitoring Risk Assessments and actioning any remedial measures
-Monitor and maintain exchange capacity to maintain optimum capacity and efficiency of the network.
-Work with 3rd party site finders to identify and assess new site opportunities, ensuring suitability of sites and arranging legal documentation to on board new hosts.
-Assist with ensuring the network remains accessible to multiple stakeholders, acting promptly on any issues reported and arranging suitable alternatives if products are to remain inaccessible by next delivery round.
-Liaise with maintenance department and 3rd party installers to ensure installs are scheduled and completed in line with customer requirements.
-Manage and maintain all administrative details regarding exchanges up to date including host licence agreements
Salary description
£30000.00 - £30000.00 per year