Reconnect Navigator

Reconnect Navigator - Reconnected to Health
Location: HMP Northumberland, Wansbeck Rd, Morpeth, NE65 9XG
Working hours: 37 Hours per week, Monday to Friday between 08:00–16:00
Contract type: Permanent
Salary: £25,877.80 - £34,240
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
Waythrough is proud to be part of Reconnected to Health, delivering drug and alcohol recovery services across all seven North East prison establishments. Working in partnership with Spectrum Community Health CIC and Tees, Esk and Wear Valleys NHS Trust, we provide holistic support to men and women in custody across the region.
Within the prison healthcare system, we deliver recovery co-ordination, psychosocial interventions, and continuity of care planning. We work closely with community services nationwide and have strong links with North East drug and alcohol services.
As a Reconnect Navigator, you will support individuals preparing to leave prison by helping them overcome health-related barriers, build positive community connections, and access the support needed to maintain recovery and improve wellbeing.
Key Responsibilities
* Manage a caseload of service users preparing for release from prison
* Develop person-centred recovery plans
* Support access to healthcare, recovery, and community services
* Work collaboratively with prisons, probation, healthcare teams, and community organisations
* Promote continuity of care and positive recovery outcomes
* Maintain accurate records and follow organisational and prison procedures
* Contribute to a positive and recovery-focused environment
Requirements
* Full valid UK driving licence
* Access to your own vehicle
What We Are Looking For
Essential Qualifications and Skills
* NVQ Level 3 in Health and Social Care or equivalent (or willingness to work towards)
* Proficient in Microsoft Office programmes
* Ability to complete assessments, recovery plans, and risk management plans
Knowledge and Experience
* Understanding of interventions including MI, PSIs, CBT, ITEP, and brief interventions
* Knowledge of substance misuse, recovery models, and recovery planning
* Experience supporting individuals with complex needs
* Understanding of safeguarding and risk management
* Ability to work effectively with partner agencies and stakeholders
To view the full job description and person specification, please refer to our careers site.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
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27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
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Pension scheme with 4.5% employer contribution, matched up to 6.5%
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Life assurance (3× annual salary)
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Enhanced sick pay and family-friendly pay
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Birthday leave and the option to buy up to 5 extra days’ annual leave
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Professional fee reimbursement for relevant qualifications
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24/7 online GP access and Employee Assistance Programme
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Recognition and long service awards via our Way to Go and Aspirations portals
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£500 Recommend a Friend bonus
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Cycle to Work scheme and Credit Union membership
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Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
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Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please contact our recruitment team