Import / Customs Operator

Streamline Recruitment are currently recruiting for an experienced Import / Customs Operator to join a small, friendly and well-established freight forwarding team in Stanford Le Hope.
This is an excellent opportunity for someone with strong customs clearance and import forwarding experience who enjoys a varied role. Working as part of a close-knit team, you will be involved in all aspects of the operation, supporting different departments and gaining exposure to a wide range of freight forwarding activities.
Key Responsibilities
* Complete import customs clearances for road, sea and air freight shipments.
* Accurately process customs entries using CDS, ensuring compliance with HMRC regulations.
* Manage import shipments from booking through to final delivery.
* Liaise with customers, overseas agents, hauliers, shipping lines and airlines to ensure the smooth movement of cargo.
* Arrange and coordinate road, sea and air freight shipments, with a particular focus on imports from the USA, China and India.
* Ensure all customs and shipping documentation is completed accurately and within required timescales.
* Handle CNS, Destin8, ORP and IRP procedures as part of daily operations.
* Monitor shipment progress and proactively resolve any delays or issues.
* Provide customers with regular shipment updates and a high level of service.
* Calculate and process duties, taxes and associated charges where required.
* Ensure compliance with customs legislation and company procedures at all times.
* Support colleagues across the wider forwarding operation and assist in other areas of the business when required.
Requirements
* Previous experience within freight forwarding and import customs operations.
* Strong understanding of import customs clearance procedures for road and sea freight.
* Fully conversant with CDS, CNS, Destin8, ORP and IRP procedures.
* Good knowledge of import freight forwarding processes across road, sea and air freight.
* Experience handling shipments from the USA, China and India would be advantageous.
* Excellent organisational skills with the ability to manage multiple shipments simultaneously.
* Strong communication skills and a customer-focused approach.
* Ability to work effectively both independently and as part of a team.
* Multifreight experience would be advantageous but is not essential.
What's on Offer
Salary of £31,000 - £35,000 depending on experience.
Monday to Friday working hours, 09:00 - 17:00, with occasional overtime.
* Opportunity to join a supportive and experienced freight forwarding team.
* Ongoing training and development opportunities.
* Regular team socials, work events and team-building activities.
If you're an experienced freight forwarding professional looking for a varied role within a friendly team environment, we'd love to hear from you