HR Manager

We are partnering with a dynamic and growing organisation within the insurance sector to recruit an experienced HR Manager. This is an exciting opportunity to play a key role within a collaborative HR function supporting a multi-brand, multi-site business across the UK and Ireland.

HR Manager - The Opportunity

Our client operates across several established and recently acquired brands, with a strong presence in Romford (c.200 employees), alongside additional sites in Cardiff, Southend, and Ireland. The business is currently undergoing significant transformation, growth, and investment in its people function, making this a pivotal hire.
This role will be based in Romford, acting as a key link between the Head of HR and the wider HR team, ensuring the effective delivery of HR operations while supporting ongoing strategic change.

As HR Manager, you will take ownership of day-to-day HR operations across multiple sites, while also contributing to key transformation and improvement projects. Responsibilities will include:

Overseeing consistent delivery of HR operations across all locations
Acting as a trusted advisor to managers on employee relations and people matters
Proactively identifying risks and resolving issues before escalation
Supporting organisational change initiatives, including restructures and changes to terms & conditions
Leading on policy updates and implementation of new people strategies
Supporting the selection and implementation of a new HRIS system
Driving improvements in employee engagement and culture initiatives
Providing guidance and support to a collaborative HR team across sites
This role will require a strong onsite presence initially to build relationships and understanding, moving to a hybrid model (3 days onsite, 2 remote).

HR Manager - About You

We are looking for a hands-on, commercially aware HR professional who thrives in a fast-paced environment:

Proven experience in an HR Manager or senior HR generalist role
Experience within multi-site environments
Background in contact centre and/or regulated industries highly desirable
Strong operational HR experience combined with exposure to change and transformation projects
Confident handling complex employee relations and organisational change
Collaborative, team-oriented approach with the ability to influence stakeholders at all levels
Proactive mindset with a focus on continuous improvementYou will join a close-knit, collaborative HR team working across multiple locations. The organisation is investing heavily in its HR function, with a focus on:

Enhancing HR systems and infrastructure
Strengthening operational consistency across sites
Driving engagement and culture initiatives
Supporting ongoing growth and integration across the businessAbout Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies