Operations Shift Manager

We are seeking a dedicated and experienced Shift Manager to oversee our warehouse operations. The ideal candidate will possess strong leadership skills and a comprehensive understanding of logistics, materials handling, and warehouse management systems. This role is crucial in ensuring efficient operations and maintaining high standards of safety and productivity within the team.

As a Shift Manager at Constellation Cold Logistics, you will be responsible for the day-to-day management of warehouse operations and site facilities. You will play a key role in supporting and overseeing operational activities to ensure that service levels are consistently met in a safe, efficient, and customer-focused manner. Working with some of the most recognised brands at this location, a strong emphasis on customer satisfaction and service excellence is essential. In this role, you will drive operational performance by fostering a culture of effective leadership and employee engagement, underpinned by a comprehensive understanding of the site’s operational processes.

Responsibilities

* Ensure efficient and cost-effective deployment of all site resources and equipment.

* Oversee staff absence, holiday planning, and associated records.

* Manage all aspects of payroll administration including staffing levels, agency bookings, overtime approvals, and performance KPIs.

* Maintain up-to-date files, including MHE licenses, and training records.

* Ensure training is delivered across all areas: inductions, refreshers, Safe Systems of Work, and annual appraisals.

* Ensure BRCGS Standard compliance across all relevant site functions.

* Completes all necessary checks and actions pertaining to BRCGS, MSC, ASC, Organic accreditations & HMRC AEO and bonded warehouse and completes all relevant documentation.

* Manage and oversee statutory inspections of equipment and racking.

* Oversee temperature control and site monitoring requirements.

* Administer accident and incident processes, ensuring documentation is completed as required.

Qualifications

* Strong background in operational control and management within a third-party logistics (3PL) environment

* Exceptional leadership, interpersonal, and organisational skills, with a focus on identifying and resolving issues effectively

* Proficient in IT systems and comfortable working with numerical data

* Capable of communicating confidently and clearly across all levels of an organisation

* Results-oriented, with a demonstrated ability to prioritise and multitask in high-pressure, fast-paced settings

* Skilled in strategic planning, supported by a solid understanding of data analysis and key operational metrics