Location: Rotherham, South Yorkshire
Salary: £40,000 - £50,000 per annum
Job Type: Full-Time, Permanent
About the Role
An exciting opportunity has arisen for an experienced operational leader to join a growing organisation delivering services within the property and maintenance sector.
This senior leadership role will take responsibility for a major regional contract, overseeing operational performance, client relationships and the management of planning, administration and field-based teams. The successful candidate will be highly organised, commercially aware and confident using operational data to drive performance, improve efficiency and deliver excellent service outcomes.
We are looking for someone who can analyse trends, identify operational challenges and implement practical solutions that improve workflow, productivity and customer satisfaction. Strong leadership skills are essential, with the ability to build engaged, accountable and high-performing teams.
Key Responsibilities
* Take overall responsibility for the successful delivery of a key regional contract and associated operations.
* Lead and support planning, administration and field-based teams to achieve service and performance targets.
* Analyse operational data and performance reports to identify opportunities for improvement.
* Manage workflow, scheduling, resource allocation and backlog reduction.
* Develop and maintain strong client relationships, acting as the primary operational contact.
* Produce operational reports, forecasts and performance analysis for senior management.
* Drive continuous improvement initiatives across service delivery and operational processes.
About You
To be successful in this role, you will have experience in a Contract Manager, Operations Manager, Regional Manager or similar leadership position within a fast-paced operational environment.
You will be a confident communicator with the ability to motivate teams, manage performance and create a positive culture of accountability and engagement. Strong analytical skills are essential, along with the ability to interpret data and translate findings into effective operational improvements.
Experience within any of the following sectors would be advantageous:
* Social Housing
* Property Services
* Repairs & Maintenance
* Facilities Management
* Construction
Previous experience working with local authority contracts, service level agreements, performance KPIs and contract management systems would also be beneficial.
What Success Looks Like
* Effective operational control across all service areas.
* High-performing teams with strong engagement and accountability.
* Improved efficiency through data-driven decision making.
* Strong client relationships and consistent contract performance.
* Achievement of service delivery targets and contractual obligations.
What's on Offer
* Salary of £40,000 - £50,000 per annum
* Company Pension
* On-Site Parking
* Opportunity to join a growing business with genuine career progression
* Autonomy and responsibility within a senior operational role
If you are an experienced operational leader who enjoys developing teams, solving complex challenges and driving performance improvements, we would love to hear from you
Salary description
£40000.00 - £50000.00 per year