Due to an exciting period of growth our client is looking for an organized, diligent and customer-focused Client Coordinator to join their team, where you will be a focal point of communication between clients and third parties, ensuring relationships are maintained whilst being the first point of contact for any questions, queries or concerns.
The ideal will have a minimum of 2 years’ experience in a Coordinator / Customer Service role where you are confident liaising with customers in a busy and varied environment.
Key Responsibilities:
* Build a strong relationship with clients and third parties
* Maintain accurate schedules, ensuring all updates are immediately rectified at all times
* Ensure regular communication is maintained with clients
* Confident working in a fastpaced environment maintaining high levels of accuracy and compliance at all times
* Recognize, report and flag any issues or concerns immediately
* Manage internal CRM systems with accuracy and attention to detail at all times
* Work in an ever0changing environment, reacting to issues in a proactive nature
Key Experience:
* Minimum of 2 years’ experience working in a customerfocused, Coordinator / Customer Service role
* Confident acting as the first point of contact both over the phone and via email, able to work both independently and as part of a wider team
* Excellent communicator, both written and verbal
* Strong organization and timemanagement ability
* Excellent decisionmaking skills
This is an excellent opportunity for an organized, diligent and switched-on Client Coordinator with strong customer service experience to join a thriving business who are leaders in their field.
You will be working with a knowledgeable team, working closely with clients and other departments across the business to provide the highest-level of customer care.
CVs are being reviewed, so please apply now for immediate consideration
Salary description
£30000.00 - £32000.00 per year