Location: Tamworth
Hours: Monday to Friday, 9:00am - 5:15pm
A leading global freight forwarding and logistics specialist is seeking an experienced Sea Freight Export Operator to join its growing operations team. With an outstanding reputation for delivering tailored international logistics solutions and a strong presence across global markets, this business continues to invest in both its people and its future growth.
This is an excellent opportunity for a freight forwarding professional who enjoys managing export shipments from start to finish and takes pride in delivering exceptional customer service while maintaining accuracy and compliance throughout the shipping process.
Benefits
* Competitive salary of £28,000 - £34,000
* Performance-related bonus scheme
* 6% pension contribution, increasing with length of service
* Private healthcare and dental cover after 12 months' service
* Free gym membership
* Long service rewards
* Stable and supportive working environment
* Monday to Friday working hours – no weekends
Key Responsibilities
* Prepare accurate and competitive sea freight export quotations tailored to customer requirements
* Liaise with shipping lines, hauliers, overseas agents, and customers to secure the best rates and coordinate shipments effectively
* Manage sea freight export shipments from booking through to completion
* Produce and process all required export documentation, including Bills of Lading, customs entries, manifests, and shipping instructions
* Monitor shipment progress and proactively communicate updates, delays, and issues to customers
* Ensure all export activities comply with international shipping regulations and customs requirements
* Maintain shipment profitability through accurate costing, margin control, and file management
* Review supplier invoices, resolve discrepancies, and ensure all charges are correctly recorded and passed for payment
* Act as the main point of contact for customer enquiries via phone and email
* Work closely with internal departments and external partners to ensure smooth and efficient shipment movement
* Provide additional operational support as required
Skills & Experience
* Previous experience as a Sea Freight Export Operator, Export Coordinator, Export Clerk, Freight Forwarder, or similar role within freight forwarding or logistics
* Strong knowledge of sea freight export operations and procedures
* Experience handling export documentation, including Bills of Lading, customs entries, manifests, and shipping instructions
* Knowledge of LCL (Less than Container Load) shipments would be advantageous
* Ability to manage shipments from quotation through to invoicing and file closure
* Strong communication skills with experience dealing directly with customers, shipping lines, hauliers, and overseas agents
* Excellent organisational and time management skills
* Ability to work effectively under pressure and resolve operational challenges
* High level of accuracy and attention to detail
If you have experience in sea freight exports and are looking to join a successful, people-focused freight forwarding business offering excellent benefits and long-term career prospects, we'd love to hear from you
Salary description
£28000.00 - £34000.00 per year