Job Description
Mac Build and Deployment Engineer
We are seeking an experienced Mac Build and Deployment Engineer to lead the engineering, standardisation, deployment, and ongoing optimisation of enterprise macOS endpoints across the organisation. This role is responsible for designing secure, scalable, and automated build and deployment solutions that support the full lifecycle of Mac devices, from procurement and enrolment through configuration, software delivery, compliance, patching, and retirement. The successful candidate will work closely with infrastructure, information security, end-user computing, service desk, and application teams to ensure Mac devices are deployed efficiently, managed consistently, and aligned with business, operational, and regulatory requirements. This position is ideal for a technically strong endpoint engineering professional with deep knowledge of the Apple ecosystem, modern device management, scripting, and automation in corporate environments.
Key Responsibilities and Accountabilities
- Design, engineer, and maintain standardised macOS build and deployment solutions that support secure, reliable, and scalable endpoint delivery across the organisation.
- Own the end-to-end lifecycle of Mac devices, including provisioning, automated enrolment, configuration, policy enforcement, software deployment, patching, refresh, and retirement processes.
- Administer and optimise enterprise mobility and device management platforms such as Jamf Pro, Microsoft Intune, Kandji, or equivalent solutions for Apple device management.
- Develop, test, and maintain macOS packaging, scripting, and automation solutions to improve build consistency, reduce manual intervention, and enhance user experience.
- Configure and support Apple Business Manager, Automated Device Enrolment, and application distribution models to enable efficient zero-touch deployment.
- Establish and maintain secure baseline configurations for macOS devices in alignment with organisational security standards, compliance requirements, and operational policies.
- Plan and execute operating system upgrades, security updates, and application deployment schedules with minimal disruption to business operations.
- Investigate and resolve complex build, deployment, configuration, and post-deployment issues affecting Mac devices, operating systems, and associated enterprise services.
- Collaborate with information security teams to implement endpoint hardening, compliance monitoring, certificate-based authentication, and integration with security tooling.
- Partner with infrastructure, identity, networking, and support teams to ensure Mac endpoints integrate effectively with enterprise services such as Entra ID, VPN, Wi-Fi, email, productivity suites, and access management platforms.
- Create and maintain technical standards, deployment procedures, operating documentation, knowledge articles, and support runbooks to ensure service continuity and operational efficiency.
- Monitor deployment performance, endpoint health, policy compliance, and platform adoption metrics, and recommend improvements based on operational insights and emerging best practices.
- Contribute to project delivery, platform upgrades, technology evaluations, and continuous improvement initiatives related to end-user computing and Apple endpoint management.
Required Qualifications, Skills, and Experience
- Proven experience in macOS administration, endpoint engineering, or enterprise device deployment within a corporate or managed services environment.
- Strong hands-on experience with Apple device management platforms such as Jamf Pro, Microsoft Intune, Kandji, Workspace ONE, or comparable enterprise mobility solutions.
- Solid understanding of Apple Business Manager, Automated Device Enrolment, volume purchasing and application distribution models, and modern macOS management practices.
- Experience creating and maintaining scripts and automation using Bash, Shell, Python, or similar technologies to support deployment and operational efficiency.
- Practical knowledge of macOS application packaging, software deployment methodologies, patch management, and operating system lifecycle management.
- Experience integrating Mac devices with identity and access management services such as Microsoft Entra ID, Okta, Active Directory, or other enterprise authentication platforms.
- Good understanding of endpoint security controls, compliance enforcement, encryption, certificate management, conditional access, and device hardening standards.
- Demonstrated ability to troubleshoot complex technical issues across endpoint devices, operating systems, configuration policies, and enterprise integrations.
- Strong written and verbal communication skills, with the ability to produce clear technical documentation and work effectively with both technical and non-technical stakeholders.
Preferred Qualifications
- Experience supporting large-scale or globally distributed Mac environments with standardised engineering and operational practices.
- Knowledge of endpoint engineering frameworks, infrastructure automation, or CI/CD concepts relevant to packaging, testing, and deployment workflows.
- Familiarity with networking fundamentals, Wi-Fi and VPN configuration, certificate-based authentication, and secure enterprise connectivity for managed endpoints.
- Exposure to security and compliance frameworks that influence endpoint configuration and control standards in regulated environments.
- Relevant certifications such as Jamf Certified Tech, Jamf Certified Admin, Apple platform certifications, or other endpoint management credentials.
Education and Professional Experience
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline is preferred. Equivalent practical experience may also be considered.
- Typically requires 3 to 5 years of relevant experience in Mac administration, endpoint engineering, workplace technology, or device deployment and management.
- Experience working in structured IT service environments with change management, incident management, and documented support processes is advantageous.
Core Competencies and Behavioural Expectations
- Strong attention to detail and commitment to engineering quality, consistency, and operational reliability.
- Analytical and structured problem-solving approach with the ability to diagnose issues methodically and recommend sustainable solutions.
- Continuous improvement mindset with a focus on automation, standardisation, and service optimisation.
- Ability to work collaboratively across technical teams, support functions, project stakeholders, and business users.
- Strong ownership, accountability, and delivery focus in managing endpoint engineering responsibilities and platform improvements.
- Adaptability and willingness to learn evolving Apple technologies, management frameworks, and enterprise tooling.
Working Relationships
This role typically works closely with End User Computing, Infrastructure, Information Security, Service Desk, Identity and Access Management, Networking, Procurement, and business application teams. The role may also engage with external vendors, hardware suppliers, and managed service partners to support platform improvements, service delivery, and operational issue resolution.
Success Measures
Success in this role will be measured through reliable and timely Mac deployments, strong endpoint compliance, reduced manual effort through automation, improved end-user experience, effective patch and upgrade execution, high platform stability, and the quality of technical documentation and operational support provided across the device lifecycle.