Key Responsibilities -
* Manage customer service enquiries and service requests.
* Schedule engineer visits for installations, maintenance, and repairs.
* Coordinate engineer diaries to maximise efficiency.
* Maintain accurate service records and reports.
* Liaise with suppliers regarding spare parts and equipment.
* Support continuous improvement of service processes and customer satisfaction
Personal Requirements -
* Experience in service coordination, scheduling, customer service, or administration.
* Excellent organisational and communication skills.
* Strong IT skills, including Microsoft Office and CRM systems.
* Able to prioritise tasks and work effectively in a fast-paced environment.
* Positive, proactive, and customer focused.
Benefits -
* Private healthcare
* Training and career development opportunities
* Supportive team environment
* Company events
Salary - £35k-45k per year DOE.
This is a 100% office based role.
For more information, apply today and I will get in touch!
About Marble Talent
As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates
Salary description
£35000.00 - £45000.00 per year