Monday to Friday// 9:00am – 5:00pm
Full-time//Temporary to Permanent (for the right candidate) // Salary £13.70
Full Job Description
We are looking for a full-time Appointments Coordinator to join our growing team in a remote role connected to our Solihull operations.
The successful candidate will be responsible for managing appointments, providing outstanding customer support, and assisting with sales activities through excellent communication and organisational skills.
Key Responsibilities
Arrange and manage appointments efficiently
Deliver a high standard of customer support
Communicate professionally over the phone and online platforms
Handle multiple tasks while meeting deadlines
Maintain accurate records and stay organised
Work independently from home while remaining in regular contact with the team via phone, Zoom, or FaceTime
Meet performance expectations and productivity targets
Operate effectively in a fast-paced environment
Be willing to provide additional support when business demands require flexibility, including occasional later finishes
Candidate Requirements
Previous experience within customer service (minimum 1 year)
Confident communication and telephone manner
Able to work independently for long periods of time
Able to manage workload under pressure and prioritise tasks effectively
Comfortable working in a monitored performance environment using Webex reporting tools
Good attention to detail and time management skills
Benefits:
Company pension scheme
Remote working opportunities
Casual dress environment
Salary description
£13.70 - £13.70 per hour