Anti Social Behaviour Officer

You will be responsible for managing a caseload of anti-social behaviour and tenancy enforcement cases across our housing stock and communities. The role involves investigating complaints, interviewing residents, gathering evidence, and working with internal teams, local authorities, and external agencies to resolve issues effectively.
You will play a key role in safeguarding vulnerable residents, promoting tenancy compliance, and ensuring cases are managed in line with legislation, policy, and best practice.

Key Responsibilities
Investigate reports of anti-social behaviour, nuisance, harassment, and tenancy breaches
Manage ASB cases from initial report through to resolution and legal action where required
Conduct interviews, home visits, and evidence gathering
Work closely with residents, support agencies, police, and local authorities
Prepare warning letters, witness statements, and legal documentation
Attend court hearings and case conferences when necessary
Maintain accurate case records and management systems
Provide advice and support to residents affected by ASB
Promote early intervention and preventative solutions
Contribute to safeguarding and risk management processesAbout You We are looking for someone who has:

Experience managing anti-social behaviour, tenancy enforcement, or community safety cases
Knowledge of housing legislation and ASB-related legal processes
Excellent communication, negotiation, and conflict resolution skills
Ability to handle sensitive and challenging situations professionally
Strong investigative and problem-solving abilities
Experience working with vulnerable individuals and partner agencies
Good organisational skills and the ability to manage competing priorities
Competent IT and case management skillsIf you have the relevant skills then please apply today