Contracts Manager

Contracts Manager
Coventry
45K plus performance bonus and benefits package
Our client owns and operates an industry leading, high performance Materials Recycling Facility (MRF) built on innovation, commercial excellence, and strong partnerships. The company is committed to delivering market leading recycling services to their local authority partners and customers, while driving continuous improvement and high-quality outcomes.
A vacancy currently exists for a highly capable Contracts Manager to join the team and play a pivotal role in the commercial and contractual success of the company’s operations.
The Role
As Contracts Manager, you will be responsible for the end-to-end management of all local authority contracts, ensuring excellent service delivery, strong client relationships, and best in class performance. You will oversee tender returns, support material sales and haulage activity, and ensure KPIs are met and exceeded.
This is a ‘hands on’, visible role requiring strong communication, commercial acumen, and the ability to build productive relationships with clients, suppliers, and internal teams.
Key Responsibilities
* Coordinate tender submissions.
* Manage contract performance and ensure contractual KPIs and reporting requirements are delivered.
* Maintain strong relationships with haulage providers, suppliers, and customers.
* Support material sales and commercial activity to maximise value.
* Drive efficiencies, service excellence, and continuous improvement across contracts.
* Produce clear, accurate management reports to support decision making.
* Ensure compliance with legal and regulatory requirements.
* Identify commercial opportunities and follow through to delivery.
* Champion safety, inclusion, and high performance across all operations.
* Attend relevant conferences and trade shows as required.
Skills & Experience
Essential:
* Strong client and multi-stakeholder relationship management skills.
* Contract management experience, ideally within waste/recycling.
* Excellent organisational skills for managing multiple tasks.
* Knowledge of waste and recycling industry, minimum 2 years’ experience in the sector.
* Proven experience leading and developing contract performance, with waste management and commercial portfolio knowledge.
* Strong communication skills across all levels.
* Proficiency in Microsoft Office, and other commonly used platforms.
* Good communication skills.
* Ability to work well in a team and independently.
* Aspire to achieve and inspire the highest performance levels.
* Excellent written skills and attention to detail.
* Valid driving license and access to a vehicle.
Desirable:
* Haulage management experience.
* Experience in managing commercial portfolios.
* Level 5 Leadership & Management (or equivalent).
Please note that this role encourages hybrid working.
Ref: J9663