Location: South East London
Rate: £38.97 per hour Umbrella
Contract: 3 Months Ongoing
Hours: Monday to Friday, 9am – 5pm
Working Pattern: To Be Confirmed
We are currently recruiting for an experienced Homelessness Team Manager to join a busy local authority homelessness service in South East London on an ongoing interim contract.
This is an excellent opportunity for an experienced homelessness professional with strong operational leadership skills and in-depth knowledge of homelessness legislation, prevention and relief duties.
The successful candidate will provide day-to-day leadership, quality assurance and operational oversight to a team of Caseworkers delivering statutory homelessness services, ensuring decisions and interventions are lawful, timely, person-centred and fully compliant with legislation and statutory guidance.
Key Responsibilities
Lead the day-to-day delivery of homelessness prevention and relief casework
Oversee triage, assessments, Personal Housing Plans (PHPs) and statutory decision-making
Quality assure assessments, suitability decisions and case notes
Provide escalation support for complex, high-risk or sensitive cases
Hold a small caseload to support service demand and model best practice
Coach, supervise and develop officers through reflective practice and performance management
Ensure statutory timescales and service standards are consistently achieved
Work collaboratively with ASC, CSC, Health, Probation, VAWG services and voluntary sector partners
Support governance, audits, complaints and legal challenge responses
Promote trauma-informed, resident-focused and safeguarding-led practiceRequirements
Extensive experience within homelessness prevention and relief services
Previous management or senior supervisory experience within a local authority homelessness team
Strong knowledge of:
Housing Act 1996 Part VII
Homelessness Reduction Act 2017
Code of Guidance and relevant case law
Experience managing complex homelessness and safeguarding cases
Ability to lead, motivate and develop frontline officers
Excellent decision-making, communication and organisational skills
Experience working in partnership with statutory and voluntary agenciesPLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email
Salary description
£38.97 - £38.97 per hour