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Ethero

Customer Service Co-ordinator

Ethero Telford
25,000 to 26,000
32 - 40 hour
new


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    Ethero

    Customer Service Co-ordinator

    Ethero Telford
    25,000 to 26,000
    32 - 40 hour
    new
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £25,000 to £26,000
    Hours
    32 to 40 hours per week
    Employment type
    permanent

    Job description

    Customer Service Coordinator
    Telford office based
    (Apply online only)
    Monday - Friday
    £26,000 plus benefits, annual bonus, 25 days holiday plus bank holidays and regular incentives

    If you would like to work for a company that is a Global, sustainable manufacturer, has a multi-cultural, family feel team of colleagues and can offer a modern, light and airy office environment, this is the role for you.

    Duties

    •Raise & process customer purchase orders as well as order acknowledgements
    •Raise packing lists for inward shipments
    •Check purchase orders to ensure they match requested production orders
    •Receive and send shipping documents to clearing agents
    •Raise customer invoices
    •File completed invoice packs, purchase orders and archiving.
    •Review and follow delivery schedules with the logistics department
    •Update the system with shipping information.
    •Track deliveries and shipments and update customers
    •Deal with general customer enquiries and provide purchase order updates.
    •Raise credit notes, debit notes and proforma invoices when needed.
    •Provide Sales support based on requests coming from the Sales Managers across Europe

    Essential criteria:

    Be highly proficient with MS Office
    Have accurate data entry skills
    Be an excellent written and verbal communicator
    Have some customer service experience
    Be literate and numerate
    Have a positive attitude and strong work ethic

    This role is UK based and does NOT have sponsorship opportunity

    Our process is barrier free and we will ensure you are carefully considered for the role you have applied for. If you have not been successful for this role, please do apply to others or send your CV to (url removed) with a cover letter explaining what you are looking for and we will do our best to support your search for new employment.

    This role is being advertised by the Telford office of Ethero, where you will find access to both permanent and temporary employment across a wide range of job sectors covering the whole of Shropshire
    Salary description

    £25000.00 - £26000.00 per year

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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