Business Support Assistant

Business Support Assistant

Join UK Power Networks in Bury St Edmunds and play a vital role in delivering new and altered electricity connections that keep homes, businesses, and communities powered.

We are looking for a highly organised and customer-focused Business Support Assistant to support our Quotation & Delivery Planning team within the Connections, Projects directorate. In this permanent role, you will work closely with Designers, Network Operations, contractors, suppliers, and customers to help manage the journey from initial enquiry through to final energisation.

This role offers a salary of £36,723, a 3% bonus, and blended working after probation, with 3 days in the office and 2 days remote.

This is an excellent opportunity for someone who enjoys variety, problem-solving, and working in a fast-paced operational environment. You will help deliver excellent customer service, manage enquiries, maintain accurate project and regulatory data, prepare workpacks, support energisation and disconnection activities, and act as a key link between internal teams and external partners across the electricity industry.

You will thrive in this role if you have strong customer management skills, confidence working with systems and data, the ability to stay organised under pressure, and a collaborative, solution-focused approach. Experience in connections, utilities, or a regulated environment would be beneficial, as would a basic awareness of the electricity industry.

Close Date: 09/06/2026

Alongside a rewarding role in a critical industry, you'll benefit from a strong package that supports your wellbeing, finances, and lifestyle.

If you are ready to build a career in a business that values safety, teamwork, customer service, and continuous improvement, we would love to hear from you. Apply now to join UK Power Networks as a Business Support Assistant.

Closing date: 09/06/2026

For more information and to view the full job description please click apply!

If you have any queries in connection to this vacancy or your application, please contact us at quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible