Internal Sales Executive

Internal Sales Executive
Full time, office based
£35,000 - £40,000
GMP Recruitment are proud to be partnering with a well-established and growing organisation who is seeking an organised and proactive Internal Sales Executive to support its expanding team. The business specialises in delivering sustainable energy solutions across installation, maintenance, and operational services, with a strong focus on quality, innovation, and environmental responsibility.
This is an excellent opportunity to join a innovative company, offering a varied role with genuine responsibility and long-term development potential.
Job Purpose
To provide technical and administrative sales support to the Sales Director by preparing accurate quotations, managing customer relationships, and coordinating the day-to-day administration of the sales process. The role requires strong organisational skills, commercial awareness, and the ability to communicate confidently with customers, suppliers, and internal teams.
Key Responsibilities
Sales & Quotation Support
* Prepare accurate and competitive quotations based on customer requirements and technical specifications.
* Assist the Sales Director with pricing, cost analysis, and proposal preparation.
* Liaise with suppliers to obtain pricing, availability, and lead times.
* Follow up quotations with customers and maintain regular communication throughout the sales process.
* Update and maintain quotation records, pricing information, and customer databases.
Customer Relationship Management
* Act as a key point of contact for customer enquiries and provide professional support.
* Build and maintain strong working relationships with existing customers.
* Support customer retention through excellent service and timely communication.
* Coordinate with customers regarding order updates, delivery schedules, and project progress.
* Handle general customer administration and documentation.
Sales Administration
* Process sales orders and ensure all documentation is completed accurately.
* Maintain organised sales records, files, and CRM systems.
* Produce sales reports and assist with pipeline tracking and forecasting.
* Support the coordination of projects from quotation through to order completion.
Technical Support
* Interpret technical information, specifications, and drawings where applicable.
* Work closely with engineers and operational teams to ensure technical accuracy.
* Support the preparation of technical and commercial documentation for customers.
Skills & Experience Required
* Knowledge of commercial heating systems a distinct advantage
* Previous experience in an internal sales, technical sales support, estimating, or sales administration role..
* Experience preparing quotations and handling customer enquiries..
* Ability to prioritise workload and manage multiple tasks.
* Good working knowledge of Microsoft Office
Personal Attributes
* Professional and customer-focused approach.
* Proactive and highly organised.
* Reliable and adaptable within a fast-paced environment.
GMP Employment Agency Ltd are recruiting for this role on behalf of their client and are acting as an Employment Agency