Maintenance Controller

Job Title:               Maintenance Controller
Hours:                    Monday to Friday 37.5hrs between 7am-5pm
Salary:                   £40,000
Location:              Coventry (Hybrid role 3 days off / 2 days home working Mon & Fri)
Benefits:               Hybrid working – 3 days office / 2 days home , 25 days holiday plus bank holidays, Company sick pay, Enhanced maternity benefits, Health Cash Plan, Employee perks and discounts platform, 5% employer pension contribution, Life assurance cover, Supportive team environment with long-term career opportunities

Maintenance Controller Opportunity

An exciting opportunity has arisen for an experienced HGV / LGV maintenance professional to join a fast-paced and highly supportive fleet operation in a hybrid office-based role.
This position is ideal for someone with a strong technical background in commercial vehicle maintenance who enjoys problem solving, supplier management and keeping fleets moving efficiently while delivering outstanding customer service.
You’ll play a key role in managing scheduled and reactive maintenance, minimising vehicle downtime, controlling repair costs and building strong working relationships with suppliers and customers alike.

Key Responsibilities of the Maintenance Controller
Manage and coordinate scheduled and unscheduled maintenance for HGV & LGV fleets
Proactively reduce vehicle downtime (VOR) and return vehicles to service quickly and efficiently
Authorise repairs while ensuring all work meets quality, compliance and budget standards
Review vehicle history, warranties and repair records to minimise unnecessary costs
Liaise daily with suppliers, workshops, repairers and customers to ensure smooth operations
Negotiate repair costs in line with supplier agreements and national parts pricing
Monitor fleet maintenance spend and support KPI performance targets
Source parts where required to reduce downtime and speed up repairs
Support maintenance teams, supplier advisors and customer coordinators within a busy service environment
Escalate unresolved technical or supplier issues where necessary
Maintain accurate records, reporting, and cost tracking for warranty and goodwill claims
Build strong relationships with suppliers and customers while delivering excellent service standardsMaintenance Controller experience/skills Required:
Previous experience as an HGV/LGV Technician, Workshop Controller or within a maintenance control environment
Strong understanding of commercial vehicle maintenance standards and repair processes
Experience managing fleet maintenance, scheduling, VOR control or contractor repair networks
Excellent knowledge of repair times, maintenance costs and cost control processes
Strong communication and negotiation skills with the ability to influence at all levels
Ability to work independently, prioritise workloads and see tasks through to completion
IT literate with experience using Excel and reporting systems
A proactive and solutions-focused approach to problem solving
Experience with Audatex or bodyshop repair processes would be advantageous but not essentialIf you have a strong commercial vehicle maintenance background and enjoy keeping operations running efficiently behind the scenes, this could be an excellent next step in your career so please apply to this advert with an updated copy of your CV