Operations Performance Analyst

Operations Performance Analyst

South Birmingham / Worcestershire - Hybrid – 2/3 days on site

Up to £40,000 + benefits

If you’re someone who enjoys getting under the skin of data and turning it into something meaningful, this could be a great next step.

Our client, a logistics service provider, is looking for an Operations Performance Analyst to join a key customer account, helping to shape how performance is understood, measured and improved. You’ll be at the centre of the operation — working with operational teams, customer stakeholders and internal functions to turn data into insight that genuinely influences decisions.

This isn’t just about reporting. It’s about asking the right questions, spotting what others might miss, and using data to drive better service and smarter ways of working.

What you’ll get involved in:

* Turning operational data into clear, actionable insight that supports performance and decision-making

* Monitoring KPIs and identifying trends, risks and opportunities across the contract

* Working closely with operations and stakeholders to understand data needs and improve reporting

* Strengthening data quality, governance and consistency across the account

* Supporting the development of more efficient tools, systems and reporting platforms

* Contributing to continuous improvement, using data to help shape better outcomes for the customer

What you’ll bring:

* A natural curiosity for data and how it can be used to tell a story

* An understanding of distribution and warehouse operations and systems (WMS / TMS) – highly desirable

* Good analytical skills with the ability to interpret contractual data and trend analysis, and convert into effective Management Information

* Strong Excel / advanced MS Office skills, with exposure to BI tools (Power BI, Tableau, Cognos etc)

* A structured, detail-focused approach, balanced with the ability to see the bigger picture

* Confidence working with a range of stakeholders in a fast-paced environment

This is a hybrid role, combining time on-site with the flexibility to work from home.

MVP Recruitment Solutions has been placing Supply Chain, Logistics and Distribution professionals for over 40 years. For more information on what we do, or to view our current portfolio of vacancies, please visit our website.

MVP Recruitment Solutions acts as an employment agency for permanent recruitment. By applying for this position, your details will be submitted to MVP Recruitment Solutions and you accept our Privacy Policy, which can be found on our website.

We are proud to be an Equal Opportunities Employer.

Please note that due to the volume of responses we’re currently receiving, only shortlisted candidates will be contacted. If you do not receive an update within 7–14 days, please consider your application unsuccessful on this occasion