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Carbon 60

CEO Specialist

Carbon 60 Maidenhead
24 to 25
32 - 40 hour


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    Carbon 60

    CEO Specialist

    Carbon 60 Maidenhead
    24 to 25
    32 - 40 hour
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £24 to £25
    Hours
    32 to 40 hours per week
    Employment type
    contract

    Job description

    Customer Engagement Operations Specialist

    Rate: £25 per hour
    Location: Maidenhead - 3 days on site per week
    Contract Length: 12 months

    Purpose

    CEO specialists work collaboratively with the In-field teams (IFT); Brand teams, medical review and the Office of Ethics and Compliance department (OEC) to support the development and delivery of engaging behavior changing promotional and educational meetings - which meet and exceed the needs of the commercial organization. The CEO Specialist enables the IFT meeting program through the co-creation, review and approval of commercial infield speaker meetings & interactions with Healthcare Organisations (HCOs) and Healthcare Professionals (HCPs).

    Objectives

    Works collaboratively with the In-field teams; Brand teams, the medical review department, and the Office of Ethics and Compliance department (OEC) to support the development and delivery of engaging behavior changing promotional and educational meetings for the IFT.
    Carefully reviews TA IFT Speaker and sponsored meetings and interactions with HCPs, HCOs ensuring that all meeting arrangements, content and logistics are compliant with internal policies, SOPs and the ABPI Code.
    Works in partnership with Therapy Area (TA) IFT, Brand Team, Medical Review Team and OEC to ensure that commercial objectives can be met through compliant customer meetings.Key responsibilities

    Proactively works with TA IFT and Brand team to develop therapy area expertise.
    Keeps up to date with TA changes to, or new, SmPC (Summary of Medicinal Product Characteristics) and PI (Prescribing Information) working closely with the TA Brand Team and medical review Teams.
    Monitors incoming TA meeting requests in SharePoint, reviewing and approving these in accordance with our clients Meetings Policy, In-Field Meetings SOP and the ABPI Code. Providing assistance and training to IFTs, as required.
    Carefully reviews all TA meetings and interactions with HCPs, HCOs ensuring that all meeting arrangements, content and logistics are compliant with internal policies, SOPs and the ABPI Code.
    Creates and reviews / approves meeting materials in close collaboration with the IFT Meeting owner, manages Job Bags in promo-mats for promotional presentations and bespoke meeting materials, working in close collaboration with medical review, IFT Meetings Owner, and Speaker for review, feedback and amendments.
    Coordinates and manages logistical meeting arrangements for IFT meetings - including venue booking, speaker engagement and material approvals.
    Prepare contracts and agreements, as required for all meetings, as well as Transfer of Value (ToV) consent to disclose forms (transparency), managing all signatories & appropriate storage for audit purposes.
    Ensure that all post-meeting steps are completed including preparing payment packages, consolidation and dissemination of feedback and implementation of changes as a result.
    Adhere to the "corrective and preventive action" procedure to log any non-conformance.
    Ensures all meetings records are kept up to date to ensure the audit trail is maintained.
    Assess and tier external Speaker payment rates using the OEC Fair Market Value tool (FMV).
    Regularly liaise with TA brand team around insights and customer requirements as derived from executing meeting programs - supporting the ongoing development and evolution of customer engagement activities both routinely and as part of the annual tactical planning process.
    Provide training to new employees on the IFT meetings process either as required or as a result of corrective actions associated with non-compliance events.
    Monitors CEO mailbox and ensure that both internal and external email communications are dealt with in a timely manner.
    Carry out all responsibilities in accordance with strict internal timelines and internal policy requirements in order to ensure compliance with the ABPI Code of Practice.
    Contributes to relevant leadership projects working closely with CEO Manager, as required.
    Take on responsibility for ad hoc leadership of projects as required
    Experience and Qualifications required

    University degree/diploma in life sciences subject or relevant experience essential
    Experience working with the ABPI Code of Practice, or similar, essential
    Demonstrated ability using outlook, word, excel and Adobe Acrobat (PDF) to at least a beginner level essential
    Experience working within Pharma/Medicine/Healthcare industry desirable
    Experience managing projects and/or organising meetings/events desirable
    Experience using, Promo-Mats, Veeva, SharePoint, or equivalent systems is desirable
    Experience in relevant Therapy Areas desirable.
    Competencies

    Excellent organisation and project management skills.
    Self-motivated and able to take initiative
    Able to problem-solve and be a confident negotiator
    Attention to detail and Confident communicator
    Hard-working and passionate about doing a good job, keeping positive outcomes for customers, and patients at the forefront of mind and decision making.Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy
    Salary description

    £24.00 - £25.00 per hour

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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