Machine Customisation Engineer

Who are McHale Komatsu and why you should work with us

At McHale Komatsu we are proud to be one of the largest construction equipment distributors in the UK. We supply some of the world’s most exciting and ground-breaking products including Intelligent Machine Control (iMC) and Hybrid Excavators reducing our customers fuel usage. 

We value our local community – with wanting to improve lives and minimising environmental impact being at the top of our lists.

We are continuously building a culture where enthusiastic and motivated people (just like you!) can construct a life-long career, within a reputable brand. Known for our quality and innovation, we are regularly searching for talented individuals to join our diverse, and friendly team.

Come and join us to make good products even better – we’d love to hear from you!

About the Role

We’re looking for a skilled and detail-focused Machine Customisation Engineer to join our team at our Hamilton depot.

In this hands-on role, you’ll be responsible for preparing Komatsu excavators for customer delivery—carrying out pre-delivery inspections, completing machine customisations to specification, and ensuring all work is delivered accurately and on time. You’ll also troubleshoot faults, carry out repairs, and install specialist systems to meet customer requirements. 

Key Responsibilities

Complete pre-delivery inspections (PDI)

Customise new machines to customer specifications

Carry out bodywork paint touch-ups to manufacturer standards

Diagnose and resolve faults, escalating where required

Carry out repairs and replace parts as needed

Install and calibrate 3DMG systems on Komatsu excavators

Install and calibrate systems such as X-Watch, Safety Shield and Tilt Rotators

Complete Field Campaign work as required

Set up attachment flows and pressures for customer equipment

Report defects promptly to the Workshop Chargehand

What Success Looks Like

Delivery targets achieved

Work completed accurately and within agreed timeframes

Faults resolved efficiently

Specialist tools maintained and controlled appropriately

Full compliance with Health & Safety procedures

Accurate daily job reports completed via the Service Tech app

Person Specification

Essential:

Strong commitment to Health & Safety

Mechanical experience, including installations and basic electrics

Experience working with heavy construction plant machinery, including hydraulic excavators

Strong fault-finding and problem-solving skills

Good attention to detail and ability to work to deadlines

Basic IT skills (e.g. Microsoft D365 or similar systems)

Strong communication skills with a proactive, team-focused approach

Flexible and adaptable with a positive attitude

Desirable:

Counterbalance Forklift Truck Licence

Experience with a construction equipment OEM or dealer

Experience with systems such as X-Watch, Safety Shield, Machine Control or Tilt Rotators

SPA or CSCS certification

What we can offer you:

Competitive Salary

Up to 27 days holiday linked to service, plus bank holidays and Christmas shutdown

Employee Assistance Programme

Company Pension Scheme

Career development/progression

Death in service benefit