£27, 000 + bonus opportunities per annum DOE
We are looking for a highly organised and customer-focused Sales Support Administrator to join a growing and fast-paced business. This is an excellent opportunity for someone who enjoys building relationships, solving problems, and ensuring every customer journey runs smoothly from start to finish.
You’ll become an integral part of the team, helping to manage customer orders and supporting the sales process behind the scenes. This role is ideal for someone who thrives in a varied position, enjoys juggling multiple priorities, and takes pride in delivering a high level of service.
No two days are the same – you’ll be involved in everything from order administration and customer communication through to coordinating deliveries and ensuring every detail is handled accurately.
Company Benefits:
* Performance-related bonus scheme
* 25 days holiday plus bank holidays
* Company pension scheme
* Opportunity to develop and grow within an expanding business
* Friendly and supportive working environment
Key Responsibilities:
* Review quotations before they progress into confirmed orders, checking product compatibility and ensuring all details are accurate
* Prepare and coordinate documentation, approvals, and custom order requests where required
* Manage customer orders throughout the full sales journey, maintaining regular communication and updates
* Monitor order schedules and ensure timelines align with customer expectations
* Keep customers informed throughout the process, including delivery readiness and final stages of completion
* Handle customer enquiries efficiently, answering questions and resolving issues in a professional and timely manner
* Liaise with internal departments and logistics teams to coordinate deliveries and schedules
* Maintain accurate records, update systems, and ensure all communication is documented appropriately
* Support wider business operations and take on additional responsibilities as the team continues to grow
Experience and Skills Requirements:
* Excellent organisation skills with strong attention to detail
* A methodical approach and strong administrative ability
* Confidence following processes and managing multiple tasks simultaneously
* Strong communication skills with a professional and friendly manner
* The ability to work independently as well as collaboratively within a team
* A positive attitude with a willingness to learn and develop
* Strong problem-solving skills and the confidence to suggest solutions
* Good IT skills, including Microsoft Office
* A full driving licence and access to your own transport is beneficial due to location
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted
Salary description
£27000.00 - £27000.00 per year