Technical Services Manager - Inbound Logistics (BIL)

Technical Services Manager - Inbound Logistics (BIL)

Why Greencore?

Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better.

As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.

Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.

Role Purpose:

Manage the Technical Services function for inbound supply chain, this may include; Raw Materials, Packaging control, Quality Systems and Technical Administration. Interfacing and providing effective communication with group services, sites, suppliers and authorities.

Key Accountabilities:
Raw Materials - Inbound Logistics (BIL) is technically responsible for the inbound supply chain of raw materials, but must ensure all raw material product approvals, specs, and other standards are compliant before launch via BIL. Any issues should be proactively dealt with and escalated to the relevant technical manager.
Quality Management Systems - Manage and develop the Quality Management System across the BIL functions, ensuring that all QMS documentation is up to date, relevant & controlled and meets the requirements of accreditations held, legislation, industry standards and Greencore group. Where requirements for Inbound Supply chain are not specified, or not considered complete enough, then review customer, business and industry codes of practice (including AEO and other related areas) present proposals and actions to GM and Senior BIL team to ensure CI. Update QMS as appropriate, communicating to the business, central technical and sites effectively
Inbound Supply Chain - Understand and apply relevant standards, codes of practice and ensure all legal requirements are achieved and maintained to ensure effective controls for assuring supply chain integrity and security. Including administration of relevant set up information for service suppliers and product controls through risk assessment. Communicating integrity controls for sites receiving materials through BIL operation.
Audit - To establish and maintain a process of internal auditing against the QMS to ensure compliance, actions are communicated and closed out within agreed timescales to drive standards and compliance. To establish or review and amend procedures as required by accreditations held, new business initiatives or new internal systems.
Management and support - Proactively participate in the Senior team, provide practical support across the different functional teams in BIL, to drive to promote a Quality Assurance culture in the business
Communication - To positively communicate technical issues and horizon scan future concerns. To collate information relating to food issues / scares and similar events and communicate to Technical Management Team and other key business interfaces as required. Communication with GC Central technical function, Site Technical teams and BIL SLT
HACCP - Analysis and implementation of appropriate controls for inbound supply chain, using risk assessment & HACCP protocols
Health and Safety - To operate in a safe working manner and support the site/business on continuous improvement relating to health, safety and the environment. Knowledge, Skills and Experience
Service Supplier Management
Greencore site visits
Advanced HACCP
System management and auditing skills
Influencing skills
Presentation skills
Customs and SPS controls for importing goods What you'll get in return:
Competitive salary and job-related benefits
25 days Holiday
Competitive matched pension contributions
Company share save scheme
Greencore Qualifications
Exclusive Greencore employee discount platform
Access to a full Wellbeing Centre platform #LI-RM1

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