Hard Services Site Supervisor

Company Profile

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.

Job Title: Site Supervisor
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Site Supervisor to join the team located in Coventry.
The successful candidate is responsible for the coordination of FM & Technical Services to site to meet SLA requirements and key performance indicators.

Role Summary:

Primary focus on delivery of all FM Operations in accordance with KPI & Output measurements

Support / Monitor 3rd party maintenance supplier activities when required and report any corrective works arising

Comply with QHSE requirements as outlined within the SLA

Act as a part of site emergency team i.e. Fire Marshall, as required for emergency control activities

Report all accidents, occupational illnesses and emergencies in relevant books / documentation

Ensure all contractors, under sphere of control, operate within appropriate H&S processes and client HSE standards

Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements

Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns

Provide flexible support to the FM Operation areas as appropriate including Mail / Goods Inwards / Reprographics / Records Retention

Check that printers and photocopiers are supplied with paper and change toner cartridges when required

Monitor and maintain stationery levels

Deliver goods received to correct destination / person

Co-ordinate site waste and recycling arrangements

Carry out statutory fire testing and associated checks

Raise Purchase Orders for goods or services as required

Approve invoices, goods received notes and statements for payment purposes

Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns, ensuring customer is kept appraised at all times

Act as deputy in the absence of line management

Provide and arrange cover for the operational team as defined by line management

Other activities and responsibilities may be individually defined
Experience Required:

Knowledge and awareness of the facilities management industry

Practical experience in working with supply partners to deliver a seamless, integrated service

Strong PC skills - MS Office

Self-motivated and resourceful

Good administrative skills

Well organised

Good prioritisation and planning skills

Customer services experience

Ability to communicate at all levels

Service orientated attitude combined with innovative thinking