CMMS and PPM Lead

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT.

Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops.

We encourage new ways of working, driving innovation, whilst always living to our RISE values.

Respect, Integrity, Service, Excellence

The role: CMMS & PPM Lead

The CMMS & PPM Coordinator optimises IFM (CAFM) system use and manages planned maintenance data. The role focuses on improving CMMS workflows, reducing manual administration, and ensuring planned maintenance is correct, compliant, and driven by well-designed system processes rather than workarounds. Acting as an IFM Super User, the postholder supports continuous improvement, system adoption, and audit-ready maintenance delivery.
Key responsibilities are as follows:
Process Design & Continuous Improvement:
* Design and document clear, scalable CMMS processes
* Test and support rollout of IFM enhancements and new releases
* Support training and adoption of improved ways of working
* Ensure CMMS processes remain audit-ready and consistently applied

PPM Management (System Led):
* Manage creation, structure, and ongoing maintenance of PPM schedules within IFM
* Ensure PPM regimes are aligned to SFG20 and statutory guidance
* Ensure correct PPMs are linked to assets based on asset type and risk
* Control PPM changes and suspensions through agreed Simple Change processes
* Retain full PPM history and evidence to support audit and assurance

Daily IFM Maintenance Updates:
* Manage daily IFM updates
* Address IFM issues with D&T Teams
* Ensure data remains accurate, consistent, and reliable
* Support in UAT

Audit, Assurance & Governance Support:
* Provide structured PPM evidence to support internal and external audits
* Ensure maintenance arrangements can be clearly explained through CMMS records
* Maintain governance over PPM changes, suspensions, and system controls

IFM Security & Access Management:
* Manage IFM user access, roles, and permissions for the account
* Ensure access reflects governance and separation of duties
* Support onboarding and offboarding from a system access perspective

Person Specification:
* Strong experience working with CAFM / IFM systems in a maintenance environment
* Experience improving how CMMS systems are used, not just administrated
* Experience managing PPM schedules and maintenance data
* Practical understanding of SFG20-aligned maintenance regimes
* Process improvement and systems thinking mindset
* Proactive self-starter focused on improvement and innovation.
* High attention to detail and data quality
* Confident working as a system Super User
* Comfortable testing and supporting system changes
* Strong communication and stakeholder engagement skills

Our mission: To build a world-class business through exceptional service and exceptional people
Why CBRE?
Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family.
Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach.
Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence.
Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.
Volunteering Days: Benefit from 2 paid volunteering days per year.
Exclusive Discounts: Nuffield gym memberships and restaurant discount cards
At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.

Job description