Head of Advocacy and Support

Role:              Head of Advocacy and Support
Based:           City of London / Hybrid
Rate:              £25 - £33ph depending on pay status and experience
Start Date:     ASAP
Duration:       3-month temporary contract
Hours:           35 hours per week – Hybrid working with a minimum of 2 days in the London office preferred

Our client, a specialist LGBT+ anti-abuse charity, is looking for an experienced Head of Advocacy and Support to lead their national advocacy services supporting LGBT+ victims and survivors of abuse and violence. The successful candidate will oversee multidisciplinary frontline teams including IDVAs, ISVAs, hate crime advocates, and caseworkers delivering trauma-informed, needs-led support across London and nationally.

Synopsis of duties:

Lead and oversee advocacy and support services, ensuring high-quality and consistent service delivery.
Manage advocacy managers and senior advocates across dispersed frontline teams.
Act as safeguarding lead within the advocacy service, ensuring robust safeguarding practices and risk management.
Oversee contract delivery, monitoring, reporting, and budget management across multiple funding streams.
Support recruitment, induction, training, and ongoing staff development across the advocacy service.
Represent the organisation with key stakeholders, commissioners, and partnership agencies.
Work collaboratively with senior leadership to identify service improvements and development opportunities.Essential Requirements

Extensive experience managing frontline advocacy or support services.
Strong understanding of safeguarding practices relating to adults and children at risk.
In-depth understanding of abuse and violence experienced by LGBT+ people.
Experience managing complex services, contracts, and performance targets.
Strong leadership skills with experience managing multidisciplinary teams.
Experience overseeing budgets and service monitoring.
Ability to work collaboratively, manage competing priorities, and lead change effectively.
Strong understanding of intersectionality and inclusive practice.
DBS dated within the last 12 months or on the update serviceThis post is only available to applicants from the LGBTQ+ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.

Supporting Futures Consulting acts as both an employer and an agency