Sales Order Administrator

Sales Administrator (Office Based)
Salary: £24,000 - £28,000 DOE + Commission 
Location: Alperton, Wembley
Hours: 9:00am - 5:30pm | 5 Day Working Week
Holiday: 20 Days + Public Holidays

What's on Offer

Salary between £24,000 - £28,000 depending on experience
Commission structure
Office-based role in Alperton, Wembley
20 days holiday plus bank holidays
Opportunity to join a growing business within the security technology sector
Stable, long-term career opportunity with training and development potential

Overview

We are recruiting for an experienced Sales Administrator to join a growing and well-established wholesale distribution business specialising in CCTV and electronic security products.

This is an excellent opportunity for someone with strong administration and customer service skills who enjoys working in a fast-paced B2B environment. The successful candidate will play a key role in supporting customers, processing orders, and ensuring a high level of service across the sales function.

The Role

As a Sales Administrator, you will be the first point of contact for incoming customer enquiries and responsible for managing quotations, orders, and customer queries efficiently and professionally.

You will work closely with internal departments to ensure smooth communication and excellent customer support throughout the sales process.

Key Responsibilities

Handling inbound calls to the sales team
Processing customer quotations and sales orders accurately
Managing customer service enquiries and resolving issues efficiently
Liaising with internal departments regarding customer queries and concerns
Maintaining accurate records and updating internal systems
Supporting the wider sales team with administrative duties

Requirements

Previous experience in a Sales Administrator / Sales Order Administrator role
Experience working within a B2B environment
Strong verbal and written communication skills
Professional and confident telephone manner
Excellent listening and customer service skills
Competent using Microsoft Office packages
Experience using Sage is highly desirable
Strong attention to detail and organisational skills

 SER-IN