As a Transport Router, you will be responsible for overseeing the day-to-day operations of delivery / exchange and collection of all the tool hires maintained by our depots in Pontypridd and Bridgend.
Responsibilities:
- Coordinate the day-to-day logistical operations for our Tool Hire vehicles (vans & 3.5T)
- Maximize efficiency in all areas of the operation including labour/vehicle usage/route planning
- Ensure that vehicles are maintained in line with operator license requirements
- Manage the drivers and on-site admin
- Overall management of transport operations ensuring all service, operational and legal standards are met, and excellent customer relationships are maintained
- Schedule and route plan for work to be completed
- Keep drivers and clients updated in regard to any traffic issues or delays in deliveries
- Ensure all deliveries are completed in agreed timescales
- Handle any complaints and resolve issues where possible
- Ensure vehicles are inspected by relevant garages every 8 weeks
- Manage the capacity for the transport and communicate effectively to the teams on a live basis
- Forecast and communicate stock on the highly utilised items
- First port of call for stock availability
- Work closely with all depots in regard to highlighting stock availability
- Plan for bookings taken in advance to ensure availability
- Adaptable attitude as plan B & C are a regular occurrence due to constant changing demands and absenteeism
- Communicate where necessary with sales team if there is a change to an order or in the event of a delivery being late so that customer is updated
- Liaise with the yard and workshop teams to ensure stock is made available in a timely manner
- Work within the SLA and KPI’s
- Vans to be loaded night before so that they are ready to leave early next morning.
Working Hours - Either 6:30am to 4pm or 7.30am to 5pm
Benefits
* Sales bonus scheme
* Loyalty bonus scheme
* Pension - auto enrolment
* Group Life assurance - 3x salary (once out of probation)
* 32 days holiday (inclusive of Bank Holidays)
* Perk Box
* Birthday Gift
Salary description
£29000.00 - £31000.00 per year
