Client Services Executive – Apparel

Client Services & Operations Coordinator – Apparel Industry
Location: West London (Hammersmith)
Salary: £27,000 – £30,000 + benefits + progression
Full-Time | Permanent
Hybrid working available after training
About the Role
We are recruiting on behalf of a leading London-based apparel and uniform design business working with premium global clients across corporate, hospitality, aviation, and retail sectors.
This is an excellent opportunity for a highly organised Client Services & Operations Coordinator to support an Account Manager with client coordination, order processing, and operational administration.
The role requires strong organisation, communication skills, and attention to detail in a fast-paced but supportive environment.
A background in fashion, apparel, or textiles is advantageous but not essential.
Key Responsibilities
* Supporting Account Managers with day-to-day client accounts
* Managing orders, spreadsheets, and reporting tasks
* Coordinating garment production, embroidery, and customisation requests
* Liaising with clients via phone and email in a professional manner
* Tracking deliveries, shipments, and production timelines
* Monitoring critical paths and project deadlines
* Updating internal systems and maintaining accurate records
* Providing administrative and operational support to the wider team
Skills & Experience Required
* Minimum 1 year experience in client services, administration, operations, or coordination
* Strong communication skills (written and verbal)
* Excellent organisational and multitasking ability
* Confident use of Microsoft Excel and spreadsheets
* High attention to detail and accuracy
* Ability to manage multiple priorities in a fast-paced environment
* Proactive, reliable, and professional approach
Desirable (not essential):
* Interest or academic background in fashion, textiles, or apparel
* Experience in hospitality, luxury retail, logistics, or project coordination
Why Apply?
* Salary £27,000 – £30,000 depending on experience
* Hybrid working after training period
* Private medical insurance
* Company pension scheme
* Clear career progression opportunities
* Exposure to premium international clients and projects
* Supportive and collaborative working culture
* Modern West London office environment
Apply Today
If you are organised, detail-focused, and looking to build a career in client services and operations within a growing London business, we would love to hear from you