Sales Administrator

Sales Administrator
South Telford – Free Parking
Temp-to-Perm
£28,000 - £31,000 depending on experience
Monday–Friday, 40 hours per week. 25 days + Bank Holidays per annum
We are looking for a Sales Administrator to join our stable business, based just south of Telford. This role is working as part of a small team, delivering the highest standard of customer service.
Duties will include, but won’t be limited to:
* Producing customer quotations
* Ensuring all orders are processed and completed accurately and efficiently
* Respond to incoming enquiries regarding product advice, prices and account queries
* Follow up calls regarding deliveries and product satisfaction with the customer
* Develop and maintain relationships with clients, acting as their primary point of contact.
* Collaborate with internal teams to ensure client requirements are met and exceeded
* Utilise CRM system to record customer interactions
* Resolve any issues or concerns raised by clients in a timely manner
* Follow up calls with regular customer to check on order volumes
* Handle transport queries regarding customer deliveries or collections
Skills and Experience
* Strong customer service and excellent communication skills.
* Experience using Ms Excel, Word, Outlook and be able to learn in house systems quickly.
* Excellent team player who can get stuck into a small team and adapt to a fast-paced environment.
* A self-starter who is highly motivated with a keen eye for detail and opportunity
* Be able to work under pressure.
* Ability to prioritise workload and multitask.
* Relevant experience is preferred however full training will be provided.
The application process:
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.
We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
About Us
Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.
Reference: MP26949