Location: Redditch
Salary: Up to £33,000 per annum (depending on experience, inclusive of shift allowance)
Hours: 44 hours per week – Tuesday to Friday + weekend working
Shift: 19:00 – 07:00 (Night Shift)
Job Type: Permanent
Holiday: 25 days + bank holidays (option to purchase up to 5 additional days)
About the Role
We are currently recruiting for an experienced Logistics Coordinator (Nights) to join a busy and fast-paced logistics operation within a well-established organisation.
This role sits within a hybrid function between customer service and transport quoting, requiring strong coordination skills, attention to detail, and the ability to work effectively under pressure in a high-volume, time-sensitive environment.
You will be responsible for arranging and managing urgent transport solutions across the UK and Europe, ensuring goods are delivered efficiently, cost-effectively, and in line with customer expectations.
This is a fully office-based night shift role and is not suitable for hybrid or remote working.
Key Responsibilities
* Manage customer enquiries and orders via phone and email, accurately inputting data onto internal systems
* Book, track, and coordinate shipments across UK and European transport networks
* Provide competitive quotations for road, airfreight, and hand-carry solutions
* Deliver high levels of customer service with regular updates on shipment progress
* Source and liaise with transport suppliers to secure appropriate solutions
* Manage urgent and time-critical situations, including line stoppages
* Ensure correct documentation is obtained, including PODs, purchase orders, and related references
* Close out job files accurately and ensure all systems are updated correctly
* Review routing and supplier options to improve cost efficiency and profitability
* Maintain clear communication with warehouse and operational teams
* Monitor KPIs and support continuous improvement initiatives
* Ensure all administrative and system housekeeping tasks are completed accurately and on time
* Escalate issues where appropriate to ensure timely resolution
About You
The successful candidate will have:
* Previous experience within logistics, freight forwarding, transport planning, or a similar environment
* Strong understanding of European transport planning (essential)
* Strong IT skills including MS Office, spreadsheets, and internal systems
* Ability to multitask and prioritise effectively in a fast-paced environment
Desirable:
* CPC qualification (not essential)
What’s on Offer
* Salary up to £33,000 (depending on experience, inclusive of shift allowance)
* Permanent night shift position in a stable organisation
* 25 days holiday plus bank holidays
* Option to purchase additional annual leave
* Career development opportunities within transport operations
Salary description
£30000.00 - £33000.00 per year