Senior Operations Manager

Looking for a Distribution Centre Manager or Senior Operations Manager to join a growing business. The role reports directly to the Operations Director and is pivotal in ensuring operational excellence across multiple functions:

* Transport & Warehouse

* Customer Service

* Quality

Key Responsibilities:

* Oversee the overall performance of the site

* Lead a culture of continuous improvement, embedding transformation initiatives and securing team engagement and commitment.

* Drive a strong customer-focused approach

* Lead and coach teams, fostering a high-performance culture and elevating standards in behaviour and performance

* Implement and maintain Standard Operating Procedures (SOPs) to ensure consistent, secure, and timely deliveries.

* Utilise data and analytics to inform decision-making and enhance operational performance.

Experience:

* At least 5 years' management experience in an FMCG distribution environment, with a clear understanding of operational excellence.

* Evidence of experience in leading organisational transformation and driving continuous improvement initiatives

* Customer and solution-focused experience

* Knowledge of safety standards and the ability to promote a safety-first culture.

* Strong analytical skills with critical thinking and a strategic outlook

Personal qualities:

* Strong leadership capabilities with the ability to motivate and develop teams and individuals

* Resilient and robust, able to work effectively under pressure and adapt to change.

* Solution-oriented mindset with a focus on delivering results quickly and effectively.

* Evidence of driving improvement and delivering transformation

Opportunities:

* Highly visible senior leadership role in a large-scale distribution centre.

* Lead major improvements that elevate customer service, safety, and operational standards.

* Contribute to a culture of growth, innovation, and excellence within the organisation