Location: Dependent on Team (Solihull area)
Directorate: Children’s Services and Skills
Contract: Permanent
DBS: Enhanced (Children’s Regulated Activity)
Car User: Essential User – must have full driving licence and access to a vehicle
About the Role We are seeking a dedicated and compassionate Family Support Worker to join a committed Children’s Services team working to improve outcomes for vulnerable children, young people, and their families.
In this role, you will work under the direction of experienced social work managers to support statutory assessments, deliver direct intervention work, and help families make meaningful, sustainable change.
This is a varied and highly rewarding role where no two days are the same — and where your work will directly contribute to safeguarding and improving children’s lives.
Key Responsibilities You will:
Support qualified Social Workers with statutory assessments through information gathering, record collation, and analysis
Undertake home visits and direct work with children and families, both independently and jointly
Capture the voice of the child, ensuring their views, wishes, and lived experiences are central to planning
Deliver 1:1 and group-based intervention work to support positive routines, relationships, and behaviour management
Produce clear, high-quality written observations, reports, and contributions to Child in Need and safeguarding plans
Contribute to child in need planning and act as Lead Professional under supervision
Facilitate and supervise family contact sessions, providing professional observations and reports
Participate in duty rotas, ensuring any safeguarding concerns are escalated immediately
Contribute to court proceedings, including written statements and attendance as a witness when required
Maintain accurate case records in line with policy and legislation
Work collaboratively with partner agencies to support joined-up, effective interventionsAbout You We are looking for someone who is:
Experienced in working directly with children, young people, or families in a social care, education, or voluntary setting
Knowledgeable about child development, safeguarding, and the needs of vulnerable children
Confident in writing clear, accurate, and professional reports and observations
Skilled in building trusting, supportive relationships with families in challenging circumstances
Organised, resilient, and able to manage competing priorities under pressure
Comfortable working both independently and as part of a wider multidisciplinary team
Passionate about improving outcomes for children and familiesEssential Requirements
Level 3 Diploma for Children and Young People’s Workforce (or equivalent)
Full UK driving licence and access to a vehicle (essential car user post)
Enhanced DBS clearance
Strong communication and IT skills (including Microsoft Word and Outlook)What We Offer
A supportive and experienced team environment
Regular supervision and opportunities for professional development
The chance to make a real, lasting difference in children’s lives
Access to training and career progression within Children’s ServicesSafeguarding Statement This organisation is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. All staff are expected to share this commitment.
Apply Now To apply or find out more, please contact:
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Salary description
£13.90 - £13.90 per hour