Network Engineer

Network Engineer
Coventry
£30k - £35k + Benefits

I am recruiting in Coventry for a Network Engineer who will be responsible for the design, delivery, optimisation and support of secure, resilient network infrastructure across operational environments. The role delivers measurable impact across customer, operational, project and service activities, with accountability for programme-level outcomes where applicable. The Network Engineer plays a key role in shaping, securing and optimising networks that underpin high‑ availability and business critical services.

Network Engineer Benefits

Company Shares Scheme, Pension, Medical Insurance, Financial Planning Support, Death in Service, Medicash Healthcare Cash Plan, Permanent Total Disability Insurance, Enhanced Maternity/Paternity/Adoption Pay, Company Sick Pay, Hybrid Working, Investment in personal and professional training, Professional Memberships, Health checks, Wellbeing training and support, Employee Assistance Program, Flu jabs, Eyecare and of course paid holiday.

Network Engineer Key Responsibilities:

Provide 2nd line network support, owning escalated incidents through diagnosis, root cause analysis, resolution, and implementation of permanent fixes
Triage and prioritise network incidents based on business impact, severity, and operational risk, maintaining accurate ticket updates and documentation
Design, deploy, configure, and support secure, resilient LAN, WAN, WLAN, SD‑WAN, and datacenter networks
Configure, manage, and maintain Cisco and Fortinet network and security platforms, ensuring stability, performance, and compliance
Perform routine maintenance and lifecycle activities, including upgrades, patching, configuration hardening, and validation testing
Monitor network performance, availability, and capacity, proactively identifying risks and improvement opportunities
Support project delivery by managing installation, configuration, testing, and operational handover of new infrastructure
Ensure all network services and changes comply with security policies, ITIL processes, and documented standards
Work closely with the Service Desk to improve first‑line diagnosis, escalation quality, and knowledge articles
Engage effectively with internal teams, vendors, and stakeholders, clearly communicating progress, risks, and issues
Produce and maintain high‑quality technical documentation, standards, and knowledge transfer materials
Contribute to continual service improvement, technology lifecycle planning, and operational best practice
Act as a technical escalation point and support or mentor engineering colleagues where requiredNetwork Engineer Skills & Capabilities:

Strong networking fundamentals: TCP/IP, DNS, DHCP, VLANs, routing and switching
Hands‑on experience with Cisco networking technologies, including Catalyst switching and wireless (WLC/ISE)
Hands‑on experience with Fortinet platforms, including FortiGate, FortiManager, FortiAnalyzer, FortiEMS, and SD‑WAN
Experience supporting WLAN, VPNs, firewalls, and modern network security practices
Practical knowledge of network monitoring and logging, including SNMP, Syslog, dashboards, and alerting
Strong troubleshooting and analytical skills with a structured, methodical approach
Experience maintaining secure, standardised, and well‑documented environments
Ability to work effectively across operational support and project delivery activitiesNetwork Engineer Experience & Knowledge:

Proven experience in 2nd line (or higher) network engineering roles supporting multi‑site or business‑critical environments
Demonstrated experience delivering operational change, incident resolution, and service improvement
Experience working with multiple suppliers and internal stakeholders
Understanding of service management, reporting, and operational KPIs
Experience supporting or delivering infrastructure change within controlled, ITIL‑aligned environments
Experience contributing to secure, resilient, and supportable network designsNetwork Engineer Personal Attributes:

Confident verbal and written communicator with both users and colleagues
Self‑motivated, disciplined, and able to prioritise workload effectively
Calm and professional when working in a fast‑paced environment
Willingness to research innovative technologies and propose effective solutions
Strong team player with a collaborative mindset
Strong stakeholder management skills, able to operate effectively from front‑line teams to senior leadership
Excellent communication skills, with the ability to translate complex technical issues into clear, simple messages for non‑technical audiences
Analytical and structured problem‑solving approach, particularly under pressure during major incidents
Agile mindset with experience of Agile project and programme delivery methodologies
Strong decision‑making capability, with commercial awareness and financial literacy
Ability to manage risk, balance competing priorities and deliver outcomes in pressured environmentsNetwork Engineer Compliance:

ITIL Framework
Quality (ISO 9001)
Information Security (ISO 27001)
Cyber essentials & Cyber essentials +
Environmental Management (ISO 14001 / ESG)Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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