Inclusive Living Adviser

Inclusive Living Adviser
Location: Primarily based from our Hamilton office, ML3 6AU
Salary: £28,187 per annum + Excellent Benefits!
Contract: Full time, Permanent
Benefits: 25 days annual leave increasing to 30 days after 5 years (pro-rata for part time staff), 12.5 public holidays, 6% Pension contribution and Group Life Insurance!
Join GCIL and Make a Difference!
At GCIL (The Glasgow Centre for Inclusive Living), we empower disabled people with the information, skills, and support they need to lead independent lives and participate fully in society.
As a disabled-people-led organisation, we centre lived experience and pride ourselves on delivering high-quality services that make a real impact in our communities.
Why Work With Us?
* Meaningful Impact: Your work will make a tangible difference, helping disabled people of all ages to lead independent, fulfilling lives.
* Personal Connections: You’ll work one-to-one with people, building strong and rewarding relationships.
* Autonomy and Responsibility: Supporting people to make choices that work best for them.
* Professional Growth: We’ll support your development and give you opportunities to grow your skills and experience in a values-led environment.
About the Inclusive Living Adviser Role
We are looking for a dedicated individual to provide advice, guidance, and information to disabled people.
This service supports those in receipt of a Direct Payment (DP), Individual Living Fund (ILF), or an individual budget (IB), helping them remain in their own homes and live independently.
You will play a vital role in empowering individuals to manage their support arrangements effectively and efficiently.
Additionally, as our Inclusive Living Adviser you will:
* Provide accurate, person-centred information and practical support to people receiving Self-directed Support (SDS), helping them establish and manage their support arrangements effectively
* Deliver advice and support using a range of methods, including phone and video calls, home visits, and office-based appointments, adapting your approach to individual needs
* Work in partnership with colleagues, the Local Authority, and other organisations or professionals to coordinate support, resolve queries, and ensure consistent guidance
* Support the planning and delivery of information sessions for people and professionals, including preparation and follow-up activity
* Maintain accurate, up-to-date records using databases and digital systems, ensuring all contacts, actions, outcomes, and next steps are recorded in line with service standards
* Manage your workload and appointments effectively, prioritising tasks, meeting response times, and escalating complex issues or risks to the SDS Team Lead when required
In order to be successful in this role, you must have:
* Ability to work with a wide range of people and stakeholders, using different communication approaches
* Ability to listen, gather information, understand individual circumstances, and provide clear options or signposting in a supportive way
* Ability to share information in accessible formats, with adjustments where required
* Strong organisation skills, with the ability to manage a busy caseload, appointments, and changing priorities
* Confidence using digital systems such as databases/CRMs and Microsoft 365 tools to record work accurately
* Commitment to equality, inclusion, and independent living principles
It would be great if you had:
* Lived experience of disability
* Experience working in a Disabled People’s Organisation or a similar setting
We Actively Welcome Disabled Applicants
As a disabled people-led organisation, we are especially keen to hear from disabled people, including those with lived experience of navigating support systems or barriers in society.
We are committed to creating a workplace where everyone can thrive. If you have lived experience of disability, we strongly encourage you to apply.
If you need adjustments during the application or interview process, just let us know we're happy to support you.
We guarantee interviews for all disabled applicants who meet the essential criteria outlined in the job description.
Ready to Join Us?
If you're passionate about inclusion, empowerment, and social justice and ready to grow your leadership in a values-led environment we'd love to hear from you!
The posts will be primarily based in our Hamilton Office with regular travel to our Glasgow head office, and within the North and South Lanarkshire areas.
Apply now and help shape a more inclusive, equitable society.
Closing date for completed applications: Sunday 31st May 2026
Expected Interview dates: Thursday 11th June
Application Reference (to be mentioned on your application form): GCILILA01 05 26
No agencies please