Apprenticeship Support Officer
We are looking for a proactive, highly organised individual who is driven to support young people and make a real impact behind the scenes of successful apprenticeship programmes.
As an Apprenticeship Support Officer, you’ll be at the heart of delivery supporting apprentices and employers while ensuring off the job training hours are accurately tracked, compliant and audit ready. Working closely with Skills Coaches and delivery teams, you’ll keep learners on track, motivated, and fully supported throughout their journey. This includes delivering engaging training sessions, monitoring attendance for both apprenticeship programmes and functional skills and producing timely reports for employers.
Acting as a key point of contact, you will confidently handle queries from apprentices, employers, and parents or carers. This role requires a sharp eye for detail and proficiency in Microsoft Office, Google and Canva to maintain accurate records across multiple systems, support enrolment and respond to safeguarding concerns with care.
If you have experience working with apprentices, handling sensitive data, and thrive in a collaborative environment, this is a fantastic opportunity. If you have previously worked with awarding bodies, EPAOs or curriculum teams, this will be to your advantage in delivering a high quality support service.
For further details on this role please refer to the attached job description and person specification.
About Us
The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South East. Our staff work across 4 main campuses at Langley, Windsor, Strodes Egham and Berkshire College of Agriculture Maidenhead. Our teams place the learner at the heart of all we do and in our state of the art learning environments, we are proud to deliver education and training to a diverse group of students and businesses each year.
Our staff benefit from:
30 days annual leave plus bank holidays and college closure days
Local Government Pension Scheme (LGPS) currently offering 24.3% employer contribution
Free on-site parking at all sites
Career progression opportunities for ambitious staff
Access to a wide range of subsidised leisure courses
Cycle to Work Scheme
Family friendly policies supporting Work Life Balance
Onsite Coffee Shop & Cafeteria
Various health & wellbeing benefits including discounted gym memberships, confidential staff counselling and discounted hair and beauty treatments at The Salon at Langley College
Please be advised that the vacancy will close on 12th May 2026. However, applications will be shortlisted on a rolling basis, and we reserve the right to interview and appoint before this closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment.
To apply please visit our careers page and complete the online application form.
Please ensure you pay particular attention to the supporting statement of the online application form making sure to include details of how you meet each of the essential criteria listed on the person specification.
The College is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment. Successful applicants will be required to undergo an enhanced DBS and Barred List check along with other legally required checks which are an essential part of the safeguarding process.
Recruitment Agencies we have a PSL of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list
Salary description
£27284.00 - £29987.00 per year