Internal Sales Team Leader

Inspire Resourcing are currently recruiting an Internal Sales Rep leader on behalf of our client in Sutton in Ashfield.

Key responsibilities:

* Leading a diverse team, responding to B2B customer enquiries - via email phone and website

* Taking ownership of key client accounts, to ensure a smooth delivery of products

* Oversee the CRM system, ensuring customer data is being utilised accordingly

* Prioritising workloads, ensuring the team are fully up to speed with agreed client expectations & timescales

* Reporting on sales figures

* Proactive customer contact to build and maintain relationships

* Grow sales profitably with existing accounts - Monitoring team member KPI's, ensuring they are mentored & guided in the right direction

* Reviewing the sales pipeline, updating key internal stakeholders

* Accountability for the profitability product mix and growth of own customer portfolio

* Identifying new business opportunities (from market research or internally generated leads)

* Carrying out research

* Making contact with potential customers to pitch for new business securing new deals

* Following up to ensure repeat business

Requirements

* At least one years office based sales Supervisory experience

* (not essential) Knowledge of export processes (EUR1 COO and Incoterms)

* Great customer service skills - listening negotiation problem-solving commercially astute

* Characteristics - driven resilient honest friendly & approachable supportive of colleagues

* Good attention to detail

* Able to prioritise effectively

* Knowledge of CRM ideally Sage (desirable not essential)

* Experience with industrial products/customers would be advantageous