LOCATION - Inner M25 / London
We're recruiting for a customer-facing FSE to support high-end print and IT Hardware / Laptop devices across multiple client sites around the London region. This is a fantastic opportunity to join a respected service team, delivering expert maintenance, fault diagnosis, and installations in a dynamic, fast-paced environment.
Key Responsibilities:
Attend service calls to diagnose and repair faults on MFDs / IT hardware
Perform effective maintenance through cleaning, adjustments, and part replacements
Carry out routine preventative servicing
Escalate complex issues promptly and collaborate with technical colleagues when needed
Install new equipment and ensure optimal performance and customer satisfaction Candidate skills:
We're looking for a confident and capable professional who brings both technical expertise and leadership qualities to the role. The ideal candidate will demonstrate:
Extensive hands-on experience supporting MFDs, photocopiers, and IT Hardware / laptops in a field-based environments
Advanced fault diagnosis and resolution skills, with a methodical approach to troubleshooting and a commitment to first-time fix success
Strong customer-facing communication, able to build trust, manage expectations, and deliver a consistently high standard of service
Commercial awareness, understanding the impact of service delivery on client satisfaction and contract performance
Proactive mindset, always looking for ways to improve processes, reduce downtime, and enhance the customer experience What's On Offer:
Up to £36,000 salary
1- 6 zone travel card
23 days holiday
Company pension
Supportive team and career development How to Apply:
Click the link below to submit your CV for consideration.
If you are currently seeking a Print position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall (url removed) who will give you a call for a confidential chat. Pure Talent Group Ltd are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of Print roles in this sector.
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Salary description
£32000.00 - £36000.00 per year