Import Clerk

Import Clerk

📍 Solihull

🕒 Full-Time (Including Rotational Sundays)

  £26,000- £30,000

We are seeking a detail-oriented and proactive Import Clerk to join our team in Solihull. In this role, you will manage the end-to-end import process, ensuring goods are brought into the country efficiently, compliantly, and on time—from initial quotation through to final invoicing.

Key skills

 Experience using CDS to clear import shipments.

 Previous use of ASM Sequioa would be an advantage, but not essential.

Key Responsibilities

Documentation & Compliance

Prepare, review, and process all import documentation, including air waybills, commercial invoices, and certificates of origin. Ensure full compliance with customs regulations and applicable tax requirements.

Customs Clearance

Coordinate with customs authorities to facilitate the smooth and timely clearance of goods. Manage Duty and VAT payments as required.

Freight Management

Liaise with our global network of colleagues to arrange transport, bookings, and delivery of freight from the shipper’s premises to the customer’s location.

Customer Service

Act as the main point of contact for customers, providing regular shipment updates and resolving any delays or issues efficiently.

Administrative Duties

Create and manage job files, prepare and issue invoices, maintain accurate records, and produce customer quotations.

About You

Strong attention to detail and organisational skills

Excellent communication and customer service abilities

Ability to manage multiple shipments and deadlines

Knowledge of import procedures and customs regulations

Proficient in administrative and documentation processes