Rate of pay: £13.45ph (so £470 gross for working 35 hrs per week)
Days/Hours of Work: Mon-Fri 9am - 5pm (35 hours per week) with the odd need to start at 8am-4pm on course days
Start: asap
Benefits: free parking
pension (after qualifying period)
28 days holidays per annum (rising to 32 when permanent)
plus lots of great further benefits when permanent
Location: Houghton Regis, Beds
Overview of Training Administrator Role
you will be required to help with your fab skills and attitude, in the smooth and efficient running of the Training Department by providing great customer service to the companies clients.
As the training administrator, you will be working in a busy environment and will need to be able to organise your workload to be able to respond to what is priority.
The main part of your role will be :
- contacting delegates (construction sector workers), who are booked on the training course to ensure they have the correct details ie location, dates, if they have any dietary requirements, etc Basically, be a professional, friendly person, with a great phone manner to ensure the delegate knows what is what and thinks how wonderful you are
- helping set up and arrange the training venues eg ensure displays are set up, wheel screens to training rooms, paperwork in situ, screens set up etc so physically fit to lift and move equipment
- help with the administration of preparing and sending out the certificates
- administration of course results into database, so good, accurate data entry skills and excel
- invigilating exams and supporting the Training Team Leader.
- meet and greet delegates arriving to courses, getting them signed in and directing them
- flexible to do an 8am start when required
You will need to have:
good people skills to engage and build rapport with the delegates, talking to them confidently and professionally
excellent phone manner as the company do a lot of training courses so a lot of ensuring the delegates are called and all info given and obtained correctly
good data entry skills to record the info of the delegates and the results
a flexible manner to be able to work on odd occasions from 8am-4pm rather than 9am-5pm (35 hrs per week)
good Excel skills to record results
excellent verbal and written communication skills as lots of phone work
a real team player for this small but perfectly formed team
If you feel you are the right person with the right customer service and admin skills, and are keen to be part of one of the best companies to work for in the UK (and it really is!) then please send your CV to James Newbury Appointments for review. If you do not hear back within 3 working days, unfortunately you will not have been shortlisted on this occasion, we would like to thank you for your application and wish you will in your search
Salary description
£13.45 - £13.45 per hour