Key responsibilities:
* Responding to B2B customer enquiries - via email phone and website
* Providing timely product advice samples quotations and follow-ups as needed
* Preparing quotations and resolving pricing issues
* Updating CRM system
* Proactive customer contact to build and maintain relationships
* Grow sales profitably with existing accounts - up-selling & cross-selling
* Accountability for the profitability product mix and growth of own customer portfolio
* Identifying new business opportunities (from market research or internally generated leads)
* Carrying out research
* Making contact with potential customers to pitch for new business securing new deals
* Following up to ensure repeat business
Requirements
* At least one years office based sales experience
* (not essential) Knowledge of export processes (EUR1 COO and Incoterms)
* Great customer service skills - listening negotiation problem-solving commercially astute
* driven resilient honest friendly & approachable supportive of colleagues
* Good attention to detail
* Able to prioritise effectively
* Knowledge of CRM ideally Sage (desirable not essential)
* Experience with industrial products/customers would be advantageous
* A competitive remuneration package
* A friendly team and great working environment (newly refurbished offices)
* Hybrid working - option to work from home one day per week once fully onboarded
* Enhanced holiday entitlement 25 days (+ Bank Holidays) - extra accrued with service
* Life insurance if you opt to join the pension scheme
* Enhanced company sick pay - accrues with service
* Structured induction training and ongoing commitment to training & development
* High degree of autonomy
* Free fruit and as much Nespresso coffee or Yorkshire Tea as you can drink
* Fridays are dress down and early finish
* Strong Company Values: We care deeply about People Partners & Longevity
Salary description
£27000.00 - £28000.00 per year