Branch Manager

Branch Manager
Outskirts of New Malden
£45,000 + bonus + benefits + company car + phone + 25 days holiday + bank holidays

Lloyd Recruitment Services are pleased to be working with a growing and well-established home improvement business who are looking for a hands-on Branch Manager to take the lead in a busy, fast-paced environment.

This is a great opportunity for someone who enjoys being at the centre of operations, leading a small team, dealing with customers, and keeping everything running smoothly day to day. If you are someone who likes variety, takes ownership, and isn't afraid to roll up your sleeves, then this is the role for you.

This is ideal for someone currently in a supervisory or management role who wants more ownership and the chance to make a real impact.

Branch Manager Key Responsibilities

Lead and manage a small branch team
Oversee day-to-day branch operations and workflow
Handle customer enquiries and support sales activity
Manage incoming calls, emails, and general communications
Coordinate installation schedules and job planning
Provide face-to-face customer support when required
Monitor and check incoming deliveries (quantities and condition)
Support stock handling and general goods-in processes
Assist with hands-on operational tasks as needed
Maintain high standards of service, organisation, and efficiency
Support the team to meet performance and service targetsBranch Manager Essential Skills & Experience

Previous experience in a supervisory or management role
Strong background in sales and customer service
Proven ability to lead, motivate, and support a team
Excellent communication skills (written and verbal)
Strong organisational and time management skills
Ability to manage multiple tasks in a busy environment
Confident handling customer and supplier interactions
IT literate (email, systems, and basic Microsoft Office)
Strong attention to detail and accuracy
Full UK driving licence
Comfortable with a hands-on, operational role when requiredDesirable

The business operates within the home improvement and exterior solutions sector, so an interest or background in construction, trade, or similar environments would be a real advantage.

Extra Information:

Refer a friend and earn up to £500 (see website for details)
Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful
By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website)Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer