Internal Sales Assistant

Hayley Dexis has an exciting vacancy for a highly motivated Internal Sales Assistant to join our well-established and experienced team based at our branch in Carlisle. You will join us on a full time, permanent basis and in return, you will receive a competitive salary and have access to a range of benefits.

Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK.  With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.

About the role:

You’ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone and using the full suite of Microsoft office applications such as Excel, Word and Outlook and Teams. You’ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value.

We are very open to applicants from all sectors, our key criteria is finding a candidate who has a genuine interest in working in our sector, someone who is confident, proactive, keen to learn and eager to get stuck into a range of tasks. We have a close knit team at Carlisle, so you’ll be joining a brilliant team who work as a collective to hit our targets together.

Working hours: 40 hours per week, Monday – Friday (08:00 – 17:00)

Once settled in the role you’ll also work 1 in 4 Saturdays on a rota basis (08:00 – 12:00)

Key responsibilities as our Internal Sales Assistant:

Answering incoming enquiries from customers.

Administering enquiries and orders as part of the team.

Entering sales orders and progressing purchase orders with suppliers

Working within an experienced team to offer the best Customer Service Experience available.

Progressing outstanding Sales and Purchase orders

What we're looking for in our Internal Sales Assistant:

Excellent communication skills and a good telephone manner

Self-motivated, with strong organisational and time-management skills

Ability to work independently and as part of a team

Work well under pressure in a fast-paced environment

Proficiency in Microsoft Office

What you'll get in return:

From 23 days annual leave (plus public/bank holidays) increased with length of service

Training provided through our own Hayley Academy

Company pension

Life Assurance cover (x2 salary)

Invitation to healthcare scheme

Wellness programmes

Uniform and PPE provided

Excellent opportunities and career prospects available

The recruitment process:

Our advert will close on Wednesday 29th April, but we may close the advert early depending on the level of applications received, so be quick!

Shortlisted applicants with have an initial screening call with our Talent Acquisition Advisor.

Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates.

Finally...

We know sometimes you might feel that you don't meet the criteria or have a burning question - we're here to help so please ask us! You can contact us here (url removed).

We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions.

Please inform our careers team if you require any adjustments throughout the recruitment process.

Don’t miss out on this fantastic opportunity to join the team at Hayley Group – please click ‘apply’ now to become our Internal Sales Assistant - we'd like to hear from you