Store Manager

BJ178 – Store Manager
Location: Knutsford
Salary: £40,000 - £50,000 Per Annum (DOE)
Working Hours: 40 hours Per Week.

Overview:

First Military Recruitment are currently recruiting for a Store Manager on behalf of our client based in Knutsford. This is an excellent and exciting opportunity to join a rapidly expanding retail business with an excellent opportunity of career advancement in the Tiling industry.

Duties and Responsibilities:

To lead and manage the day to day operations of the office & warehouse team
To ensure goods are despatched & received by customers on time and accurate to the order
To provide an industry leading service which is cost effective, compliant with all current legislation, and as safe as reasonably practicable
To manage the main warehouse staff so they perform their functions efficiently and effectively
Ensure branch is opened and closed on time and staffed to a satisfactory level, managing the rota & holidays. Recording absence in the correct manner.
To provide front line customer service for customer orders, refunds and complaints
To ensure customer complaints are resolved in a cost-effective way whilst maintaining a high level of customer satisfaction
To ensure invoices & payments are made on time (including wages)
Lead the direction and motivation of staff to create a driven and engaged workforce
Lead first line response (eg. challenge and report if necessary) to disciplinary or performance issues and monitor and engage to tackle issues at early stages
Lead development of staff skills through delivering and suggesting training. Identify areas for improvement and lead their personal development using all resources available

Skills and Qualifications:

Experience within a tiling showroom, tile warehouse, or builders’ merchant
Handling bulk orders, quick turnarounds, and urgent site requirements
Understanding trade pricing, margins, and credit accounts
2 years+ Management experience
Experience leading and motivating Sales Advisors and Warehouse individuals.
Have a proven track record of achieving sales targets and generating new business
Be enthusiastic and proactive about selling and be able to inspire staff to achieve high levels of customer service

BJ178 – Store Manager
Location: Knutsford
Salary: £40,000 - £50,000 Per Annum (DOE)
Working Hours: 40 hours Per Week