Location: Coventry (Hybrid – 2 days office / 3 days home)
Salary: Circa £50,000 + Bonus
Working Pattern: Full-time, Hybrid
In this role, you will support the Sales organisation and its customers by identifying the most technically appropriate and cost‑effective solutions. Acting as a key technical resource, you will prepare technical descriptions for products and technologies while providing expert guidance throughout the sales and delivery process.
You’ll join a collaborative, supportive team that values knowledge sharing, continuous learning, and real-world impact. Your work will directly contribute to solving customer challenges and delivering high‑quality outcomes every day.
Responsibilities- Technical Support Specialist
Provide technical advice and commentary on enquiry specifications for customers, sales channels, and Sales Engineers
Support technical meetings, product presentations, and commercial negotiations
Perform analytical and diagnostic studies to determine the most suitable technical solutions for customer requirements
Propose technically and commercially viable solutions for complex enquiries
Deliver product and solution-related training to internal and external stakeholders
Support managers with the preparation and validation of technical articles and documentation
Experience & Qualifications - Technical Support Specialist
Minimum of 5 years’ experience within the Low Voltage Power Distribution industry
Strong technical expertise in:
Power Circuit Breakers (ACBs, MCCBs)
Switchgear including Switch Disconnectors, Switch Fuses, and Automatic Transfer Switches (ATS)
Degree or HNC in Electrical & Electronic Engineering (or equivalent experience)
Demonstrated track record of delivering effective, customer-focused technical solutions
Passionate about providing a first-class customer experience
Confident communicator in English, both written and verbal
Benefits - Technical Support Specialist
Circa £50,000 salary plus generous bonus scheme
25 days annual leave plus bank holidays
Pension matched to 10%
Life assurance
Private medical cover
For more information on this role, please contact Andy Haddon on (phone number removed), or send a copy of your CV to (url removed)
For details of other opportunities available within your chosen field, please visit
Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Ideal background / Previous roles may include: Technical Solutions Engineer, Application Engineer, Low Voltage Solutions Engineer, Power Distribution Solutions Engineer, Technical Support Engineer, Customer Solutions Engineer, Bid/Proposals Engineer (Technical), Technical Consultant – Power Distribution, Solutions Consultant – Electrical Systems or Customer Engineering Specialist
Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors
Salary description
£50000.00 - £50000.00 per year