KEY DUTIES
* Provide a single point of contact to internal colleagues reporting IT-related incidents.
* Diagnose and resolve technical issues at the first level to minimise downtime for colleagues
* Obtain both technical information and business impact to enable support teams to resolve incidents effectively.
* Excellent ability to troubleshoot and problem solve
CANDIDATE REQUIREMENTS
* Excellent communication skills
* A desire to provide customers with excellent services
* A desire to learn new skills
Salary description
£26000.00 - £26000.00 per year