Ashford, Kent
Temporary
Full Time, Hybrid
An excellent opportunity for an experienced Neighbourhood Housing Officer to join a busy local authority team in Ashford, delivering a high-quality, patch-based housing management service.
THE ROLE
You will manage a designated housing patch, delivering a comprehensive neighbourhood service including rent arrears management, anti-social behaviour casework, tenancy enforcement, and community engagement.
Manage rent accounts, arrears recovery, and initiate legal action where required
Investigate and resolve anti-social behaviour cases in partnership with police and other agencies
Conduct estate inspections, property visits, and ensure neighbourhood standards are maintained
Carry out tenancy management duties including sign-ups, successions, assignments, and mutual exchanges
Work with vulnerable tenants, completing welfare checks and making appropriate referrals
Prepare and attend court for possession cases relating to arrears, ASB, and tenancy breaches
Collaborate with internal teams and external partners to support tenants and sustain tenanciesTHE CANDIDATE
The ideal candidate will have prior experience working in a housing management or neighbourhood officer role within a local authority or housing association.
Proven experience managing rent arrears and income recovery processes
Strong background in handling anti-social behaviour cases and tenancy enforcement
Knowledge of housing legislation including the Housing Act and ASB legislation
Experience conducting estate inspections and tenancy audits
Ability to work independently, manage a patch, and build relationships with residents and stakeholdersTHE CONTRACT
WORKING HOURS
Full Time
LENGTH OF CONTRACT
2 Month Contract
RATE
The pay for the role is £21.47 per hour LTD company rate. The PAYE equivalent is £18.30 per hour, inclusive of holiday.
HOW TO APPLY
To apply for this role, please message me back at (url removed) or call (phone number removed) and ask for Beth for more info
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate
Salary description
£18.30 - £18.30 per hour