Workshop Controller / Automotive Workshop Supervisor / Service Controller

Workshop Controller / Automotive Workshop Supervisor / Service Controller
Location: Ashford, Kent
Job Type: Full Time – Permanent
Industry: Automotive / Vehicle Service / Motor Trade

An established and busy automotive service centre in Ashford is seeking an experienced Workshop Controller / Workshop Supervisor / Automotive Service Controller to manage daily workshop operations and support a high-performing team of technicians.
This is an excellent opportunity for someone with strong motor trade, vehicle service, and workshop management experience to join a professional and well-organised service department.
Key Responsibilities – Workshop Controller As Workshop Controller, you will be responsible for the efficient day-to-day running of the workshop, including:

Allocating technician workloads and prioritising repair jobs
Managing workshop scheduling and service planning
Supporting vehicle diagnostics, repairs, servicing and inspections
Monitoring vehicle health checks (VHC) and technician productivity
Coordinating vehicle movement within the workshop
Communicating job progress with service advisors and front-of-house teams
Ensuring efficient workshop workflow and service turnaround times
Managing job cards, administration and service documentation
Maintaining high standards of health & safety, workshop organisation and cleanliness
Supporting technicians to achieve productivity targets and performance standards
Resolving workshop issues and ensuring smooth service department operationsSkills & Experience Required We are looking for a motivated Workshop Controller / Automotive Supervisor / Motor Trade Professional with experience in a fast-paced automotive service environment.
Essential skills:

Previous experience as Workshop Controller, Workshop Manager, Automotive Service Controller, or Senior Technician
Strong knowledge of vehicle servicing, repairs, diagnostics and workshop operations
Experience managing technician productivity and job allocation
Excellent organisation and time management
Strong communication and leadership skills
Ability to work under pressure in a busy motor trade environment
Experience with job cards, service scheduling and workshop management systems
A full UK driving licenceWorking Hours
Monday to Friday: 7:30am – 5:30pm
1 in 4 Saturdays on a rota basisBenefits
32 days annual leave including bank holidays
Training and development opportunities
Employee discounts on servicing and vehicle parts
Staff events and team activities
Modern paperless workshop systems and electronic job cards
Supportive and professional team environmentAbout the Company This long-established family-owned automotive group has been serving customers across Kent for over 100 years, providing high-quality vehicles, servicing and customer care. The business combines traditional customer service values with modern automotive technology and prides itself on building strong teams within its service departments.

Apply Now If you are an experienced Workshop Controller, Workshop Supervisor, Automotive Service Manager or Motor Trade Professional, we would love to hear from you.
Submit your CV and application today to be considered