Africa Operations Executive

Platinum Travel Recruitment are seeking an experienced Africa Travel Operations Executive to join a fabulous travel company, hybrid working. Our client offers luxury tours and tailormade trips with a great reputation in the industry.
This is an exciting travel role for an organised administration and/or operations professional from a travel or non travel background seeking a career in the industry who has travelled Africa.
Africa Travel Operations Executive Duties:
* Support the travel sales team throughout the entire sales process.
* Ensure the highest standards of client care at all times.
* Check availability of ground travel arrangements and prepare quotes for the sales team.
* Finalise itineraries and book all aspects of client trips.
* Identify opportunities to upsell and cross-sell travel products.
* Liaise with local ground staff and agents to ensure all services are in place, queries are resolved, and client expectations are met or exceeded.
* Work with the sales team to deliver exceptional customer service.
* Ensure all upgrades are booked, confirmed with suppliers, and invoiced to the client where applicable.
* Contact accomodation providers to confirm upgrades are in place and that key events such as anniversaries and birthdays are diarised.
Africa Travel Operations Executive - Benefits:
* Career progression
* Monday to Friday office hours
* Contributory pension
* The atmosphere in the office is creative, varied, fun and challenging, as well as business-like and focused. Team days out are on offer with an opportunity to share a laugh together.
* Training
* Generous salary & bonus
* Cycle to work scheme
* Childcare voucher scheme
* Birthday off
* Travel perks
To be considered for the Africa Operations Executive role the candidate must have operations and/or administration experience with some knowledge of Africa.
Locations ideal for the role includes: Hungerford, Swindon, Sailsbury, Wexcombe, Burbage, Shalbourne, Andover and surrounding