Bridgnorth
Permanent
Monday to Friday, 9:00 AM - 5:00 PM or 8:00 AM - 4:00 PM.
£30,000 Per Annum + Bonus
Office Based
Overview
We are looking for a proactive and well-organised Sales Support & Administration Assistant to support day-to-day business operations. This role combines customer-facing sales support with general administrative duties and plays a key part in delivering a high standard of service across the business.
The successful candidate will support order processing, customer communication, logistics coordination, and office administration while working closely with the wider team.
Support the sales team with order processing, quotations, and customer requests
Communicate with customers regarding orders, deliveries, and availability
Handle customer enquiries via phone, email, and in person in a professional manner
Maintain accurate customer and account records
Deliver a consistently high level of customer service
Carry out general office duties including filing, data entry, and record management
Input and manage data within internal systems (e.g. sales orders, invoices, stock records)
Assist with document preparation, correspondence, and basic reporting
Assist with booking deliveries and coordinating collections
Liaise with drivers, logistics partners, and internal teams
Monitor delivery schedules and update systems accordingly
Prepare delivery notes and transport documentation
Maintain accurate stock records and update stock levels
Check product availability to support customer orders
Assist with stock checks and reconciliation tasks
Work closely with colleagues across sales, administration, warehouse, and logistics
Provide support during busy periods
Contribute to a positive and collaborative working environment
Essential Skills & Qualifications
GCSEs (or equivalent) in English and Maths
Confident using Microsoft Office and data management/CRM systems
Strong organisational and multitasking skills
Customer-focused with excellent communication skills
Professional and confident telephone manner
Self-motivated with a proactive approach
High attention to detail and time management skills
Willingness to learn and develop new skills
Strong team player
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Salary description
£30000.00 - £30000.00 per year